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RateCity.com.au is the website where Australians can easily find, compare and apply for over 13,000 financial products from over 250 institutions. It spells the end of travelling from website to website and the beginning of discovering the very best value product for you. Our job is to take the hassle out of finding the right financial product - saving our users both money and time.

RateCity.com.au is a private company, powered by CANSTAR CANNEX (AFSL 312804), in partnership with Ninemsn.

Frequently Asked Questions

Where do you get your information from?

Our information comes from CANSTAR CANNEX. Since 1992, CANSTAR CANNEX has been highly regarded as the premier supplier of research and analysis for banks, building societies, credit unions, life and general insurance and other financial services providers, as well as the media. You can find out more about CANSTAR CANNEX on their site.

Why do we have an AFS Licence?

Aside from the integrity of the data that we receive from our friends at CANSTAR CANNEX, RateCity.com.au also has an AFS licence (AFSL: 316 710). AFS licences are issued by ASIC and allow us to deal in financial products (to get a detailed overview of our licence read our FSG. RateCity.com.au is one of the very few financial comparison websites in Australia that has an AFS licence. To examine our licence status do a search for our company name of AFSL number on the ASIC register.

How up to date is your data?

Our data comes directly from CANSTAR CANNEX and is updated several times a day. We often receive updated rates so quickly that we update our site before the institutions update their own websites.

Rates shown are as notified to CANSTAR CANNEX during the previous business day.

How do you compare products?

RateCity's website compares a very wide range of financial products and services in the Australian market, however from time to time some products or product providers may not be included in the research we publish.

What are the CANSTAR CANNEX star ratings?

CANSTAR CANNEX star ratings are a more qualitative way of looking at financial products. Instead of focusing just on one feature, they are rated on the overall combination of features and other factors to present you with the top 5% of products in terms of quality. Find out exactly how star ratings work.

What’s the catch? How do you make money?

For once, there isn’t a catch. Our revenue comes from introduction fees paid by financial institutions if you click to apply for products using RateCity.com.au, as well as advertising sold on the site. We only get paid if you find the right product for your situation.

Do you work with any charities?

We feel fortunate to have the opportunity to create RateCity.com.au and to build this exciting new shopping and learning opportunity for Australian consumers. We want to give something back to the community.

For every product you purchase through a RateCity.com.au apply button, we will donate five cents towards charities selected by our staff that work to improve related social and environmental problems. It may not sound like much, but after our first 100,000 applications we will have our first $5,000 to contribute, and once we hit 1,000,000 applications the donation will be $50,000.

How can I contact RateCity.com.au?

You can contact us on info@ratecity.com.au or +61 2 8917 8001. For our full details, see our contact us page.

How can I get my institutions’ products listed, advertise or amend my product information?

Email sales@ratecity.com.au or phone us on +61 2 8917 8001.

Can you lend me money? Can I insure my car with RateCity.com.au?

No, RateCity.com.au is a comparison service to help you find the right product from over 13,000 products across 250+ institutions. We do not offer our own products, as this would be a conflict of interest.