Compare Accounts with no over the counter fees

Compare no fee bank accounts. View product details, interest rates, fees and more. - Data last updated on 19 Mar 2019


Compare no over the counter fee bank accounts

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Over-the-counter fees are fees charged by banks when a transaction occurs in a branch. Over-the-counter fees can also be called staff-assisted fees. They are common when a customer makes deposits, withdrawals or transactions at the counter in a branch.

Commonly, these fees are changed for transactions that are free online or via phone without staff assistance. A great way for customers to avoid over-the-counter fees when withdrawing, depositing or sending money is to use either their bank’s ATM or online or phone banking services.

The cost of over-the-counter fees is quite low, but they can easily add up over time if a customer likes to do transactions in a branch rather than online or via phone banking. They are often an avoidable cost, because not all banks charge over-the-counter fees; many offer free over-the-counter or staff-assisted transactions.  

Which banks charge over-the-counter fees?

Many Australian banks have waived over-the-counter fees as a way to attract customers. Although over-the-counter fees are not large amounts, they present a significant savings opportunity for customers who bank in branch regularly. Fee information can usually be found on a bank’s website – normally in a ‘fees and charges’ guide.

Before you apply for a bank account, it is important to check with the institution whether the product is right for you, and whether over-the-counter fees or any other fees will be charged.

Some banks will charge handling fees for cheque withdrawals and branch deposits, but will not have fees for the handling of money.

There is no one-size-fits-all bank account, so when it comes to fees, it is important that customers make sure that the benefit they receive outweighs the costs.

How to find a bank without over-the-counter fees

RateCity provides product information on many of Australia’s banks.

Bank account details and comparison tools can be found on the bank accounts page. For a full overview of the bank account, click through to the product page.

What other fees do banks charge?

Banks can also charge fees for handling notes, coins or cheques, for sending money at the counter via a bank transfer, or in other situations where a staff member’s assistance is required. 

If a bank charges a fee for sending money via bank transfer at the counter, customers might want to take advantage of online or telephone banking, which will probably be free. Some ATMs will even allow money to be deposited and then sent to another account.

Statement-printing fees are also widely enforced by banks; they charge customers to print out statements from previous months. These fees are also avoidable, as most banks will give you a digital copy of a statement at no cost.

Many bank accounts come with account-keeping fees; these are usually charged monthly or annually. There are banks that don’t charge account-keeping fees so it is important for consumers to check with their banks before opening new accounts.


Unfortunately, there’s no definitive answer to the question of which bank is best for business accounts. That’s because ‘best’ will differ from customer to customer, depending on their unique circumstances. These include not only your company’s financial position, but also its size, its age and the sector in which it operates. Another factor to consider is what features you want in a bank account. Your business may require different features than another business; and your business may require different features tomorrow than it does today.

The best thing to do is to thoroughly research the market before opening a business account. And when you do open an account, you should reassess your options every year or two, because the market moves quickly. A particular bank might offer the best account today, but be surpassed by one or several rivals tomorrow.


^Words such as "top", "best", "cheapest" or "lowest" are not a recommendation or rating of products. This page compares a range of products from selected providers and not all products or providers are included in the comparison. There is no such thing as a 'one- size-fits-all' financial product. The best loan, credit card, superannuation account or bank account for you might not be the best choice for someone else. Before selecting any financial product you should read the fine print carefully, including the product disclosure statement, fact sheet or terms and conditions document and obtain professional financial advice on whether a product is right for you and your finances.

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