Kogan Energy energy

Kogan Energy is among the new electricity and gas retailers in Australia with a growing customer base. Learn more about Kogan Energy’s residential offers.

You’ve probably heard of Kogan.com thanks to the extensive range of affordable products and services in Australia. They are most well known for offering a wide range of discounted consumer electronics. In 2019, the company decided to tap into a new market and launch its energy services in Australia - Kogan Energy, in partnership with Powershop Australia.

Kogan Energy claims to offer residential customers lower pricing compared to other retailers. So, if you're looking for low priced energy deals, you might want to know more about Kogan Energy including reviews, rates and plans.

Currently, Kogan Energy has only one residential plan, called the Basic Plan or 'Market Offer'. It’s a single rate tariff plan, with rates differing based on where you live and how much electricity you use. For instance, if you’re a single person residing in South Australia, consuming around 9.3 kWh/day electricity, your electricity will cost approximately $1300 per year. As another example, if you live in Victoria, you'll be paying approximately $1,069 per year for electricity and $1,188 per year for gas. This is assuming your energy usage is 44,500MJ per year on a single rate tariff.

To get a better idea of Kogan Energy rates for your area, just enter your postal code on the Kogan Energy website to get an estimated quote right away. You can even call 1300 005 123 to learn more about Kogan Energy's rates and plans.

Kogan energy offers electricity in Victoria, New South Wales, South East Queensland and South Australia. However, when it comes to Kogan Energy's gas plan, it’s only available to Victorians.

Just like standard energy plans offered by other energy retailers in Australia, the 'market offer' deal by Kogan Energy is a variable-rate plan. This means your prices can change at any time, however, you’ll get notified in advance of the change by email.

There is also no lock-in period or exit fees with a Kogan Energy electricity or gas plan. So, if you feel like switching to a new provider, you’re free to do so without paying any penalty. The Kogan Energy plan even comes with a ten-day cooling-off period, which means you can cancel your plan in that period without any issues.

Kogan Energy doesn’t offer any solar specific plans, but its plans do include solar feed-in tariffs (FIT). The prices for these vary depending on where you live. Here's a quick estimate of how much you'll have to pay for the energy fed into the grip from your solar panel, categorised based on your state:

• NSW: 5.53c/kWh
• VIC: 10.2c/kWh
• QLD: 3.84c/kWh
• SA: 4.11c/kWh

Currently, Kogan Energy doesn’t offer any green power options. Therefore there is no guarantee that any of the energy they provide is offset in any way. If green energy is important to your decision-making you can contact Kogan Energy directly to get any details of possible green credentials.

If you want to sign up with Kogan Energy, you can sign up online. You just need to provide your identification, address, and payment details. Finalising sign up can typically take around 3-4 weeks in Victoria, south-east Queensland, South Australia, and New South Wales. You can also contact Kogan Energy's team on 1300 005 123 and get some help with the sign up process.

If you’re an existing Kogan Energy customer but are moving to a new address, the transfer process is simple. You just need to inform the Kogan Energy team when and where you plan to move your energy supply before 1 pm on moving day. Kogan Energy can then help you get a new connection on the same day.

How to pay your Kogan Energy bill

Kogan Energy will ask for your preferred payment details when you sign up for an account with them to make it easier for you to pay your bill. You can change these details at any time through your Kogan Energy account or the app.

By entering your details upon sign up, you give Kogan Energy permission to take money from your account to pay for your energy. You can also manage your account, including paying your bill in the free Kogan Energy app. Using the app, you can track and manage your energy usage and take control of it to help you save money. It also makes paying your bill simple with just a few taps, and your monthly bill is paid. The app is available for iPhone and Android users by going to the relevant app store and downloading it.

Yes, Kogan Energy offers concessions provided you meet the relevant criteria. For instance, you need to hold a valid concession card, Commonwealth Health Care Card, Pensioner Concession Card or a DVA Gold Card, depending on the state you’re in.

To apply for any concession or refund, you'll have to fill out the concession details form. Or, you can contact Kogan Energy on 1300 005 123 between 8 am – 7 pm AEST Monday to Friday, or send an email to [email protected].

Kogan Energy is one of the few energy retailers offering reasonable pricing across most states in Australia. So, if you’re shopping for a retailer that offers excellent value for your money, good customer service and makes it seamless for you to switch your current energy plan, it’s worth considering Kogan Energy.

You might want to check out Kogan Energy’s reviews to see what other customers are saying. Although it’s comparatively new to the market, Kogan Energy has a great product review, and its unique pricing and upcoming features can make your switch worthwhile. Before you make a decision, compare energy plans available in your area to ensure you choose a plan that suits your needs.