326 Reviews on Google
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Lee is a graduate of Monash University with a Bachelor of Commerce and Arts. Lee is strongly passionate about the real estate market and banks since he was a student. Driven by this passion, together with experience in consulting companies and banks, Lee hopes to educate and guide her clients throughout their real estate ownership journey. Lee believes in placing the clients at the centre of every relationship and building trust through honesty and reliability. 'I want to empower my clients' every property dream and hope to service them until they retire with rent.' 'I will not try to sell you a deal that I will not sell it to my mom.' That's his principle. We are here to fight for the best possible deal for every customer. We have a great relationship with more than 30 lenders. Not that they happen to be on our panel but we actually settled with them and know their policies and procedure inside out. We do not recommend any lenders or products without a personalized and on time research for you. So our process ensure the deals we present are in your best interest hot and fresh. Our standard operation procedure is: 1) Free consultation by phone or zoom to understand your needs. Answer your burning questions. 2) Collect information, facts and document to conduct research for you. Give us a chance and allow us to make a positive impact on your personal finance; Research will usually take 2-3 business days. For more complicate cases may take longer on notice case by case. 3) Present solutions via zoom or in person. 30-60 mins. Also including a property purchase or investment strategy session. 4) Once you made the decision it takes 2-10 business days to proceed and obtain a pre-approval or refinance formal approval. Other days and procedure will be designed and notice according to your situation. 5) Free after settlement review every year too. Service Satisfaction guarantee!!** Call me and let's chat.
What people are saying
I am a first hole buyer and I was recommended to Lily by a friend. My application had limited options due to my specific budget, however Lily worked hard to meet my needs. Through the whole process I was optimistic i would get the apartment I wanted and with the help of Lily, I am now settling into my dream home. As a first home owner, I am unsure about the many steps involved but it was made clear and transparent throughout the journey. Many thanks!
I highly recommend Lisa Wang, from the very first phone call in response to my initial enquiry I felt I had engaged a specialist in an area that to me was very complex. Lisa is professional and knowledgeable. Our application process was different than most people because of unique circumstances and despite that Lisa still managed to find solutions for every problem we met in the application process, even a backup plan was covered while list the main application was bumping up and down. As first home buyers, we know little about the process; Lisa has made it so sooth for us for the entire time. We cannot thank enough to Lisa, would definitely recommend her to everyone.
Very nice and supportive brokers. Neo answered my questions and provided helpful advice. Helped me secure my home loan. I will definitely recommend the service to my friends in need.
Huge thanks the Jason, Jun and Quinnie from Ausun finance with refinancing our home loan. They provided excellent end to end service and was always there to assist of we had any questions. With their professional expertise fast turn around times, they understood what we were looking for and made the refinance near effortless for us. Would definitely recommend them to anyone who has financial needs and wants competitive rates.
Helena is great, dilligent, upfront, hard working and very prompt. Highly Recommend!
Lily and her team did a great job applying my loan, they were attentive, thorough & guided me through the whole process. Would definitely recommend AUSUN Finance to anyone looking for a new loan or refinance
Kiron is a very professional, detail oriented and responsible mortgage broker and will definitely come back to him for the next loan application.
Nick has done an amazing job at managing my mortgage related matters via multiple applications. He represents among the highest levels of mortgage knowledge and service I have experienced. Information was accurate, responses to queries were turned around very fast and satisfactory, and detailed enough for quick decision making to minimise delay and confusion in particular for the complex mortgage application. I really appreciate all the efforts that Nick has provided. It was pleasantly impressive. Thank you for the amazing work Nick! Great work!
Thank you Kiki and Serena for making the entire process easy and stress free. They were helpful, informative and highly organised. From the very beginning, they took the time to explain the details to us and answered all of our questions. They were both very professional, reliable and friendly. Our loan was approved super fast and we highly recommend them to everyone!
Jialu has very professional knowledge for accounting and finance with a timely manner. Dealing with family trust ,company and personal income, Jialu could work with our bank and accountant seamlessly and always provided most suitable solutions for customised cases. It is a great honor to work with loan experts and will be happy to introduce Ausun and Jialu to others.
It was an absolutely pleasure dealing with Lisa Wang. She’s extremely prompt, professional and made my application process very easy easy. Highly recommended for anyone that has finance needs!
Jun and Quinnie are very professional and very nice. Our case is very special and complex. But Jun and Quinnie solve the problem very well. Thanks very much to help us.
AUSUN is a great company! Jun is awesome! He is so experienced and patient with all my questions. He always answers my calls even after work (sometimes urgent). He helped me with a commercial property purchase, I had no experience and knowledge with this kinda thing, I didn't know the details and how to deal with the agent and etc. I may have asked the simplest questions, but Jun was always there to explain to me and make me feel confident to deal with the challenges. He is just so good, it is hard to just write it down in words. He is a very caring and kind person, not just helping me with the property purchase, but also share with me about how he built his business, how he faced to difficulty and challenges. It is amazing to meet someone who is so open and happy to share, I understand why he has such a successful business and a great reputation. Later after the settlement, he gave me all his contacts of the builders to help me with the shop fittings, I am new to Melbourne, it would be so hard for me to find these trustworthy builders and handymen, but I just got the whole package, so my shop was able to be opened in a very short time. I say Jun is the person I will think the first when I am stuck in some business traps, he will always guide me through the most effective way out of the satiation. He is a trustworthy, honest, hardworking and kind person, I will continue doing business with him and have recommend him to my friends, here I highly recommend to everyone else online!
My loan application went well with AUSUN Finance. It has been a really pleasant experience working with Lisa Wang from AUSUN Finance. Lisa is a highly experienced mortgage broker. She has been very helpful and responding promptly to my questions, keeping me updated regularly. I would definitely recommend Lisa Wang to my friends.
It has been a really pleasant experience working with AUSUN Finance. Suzanne and Ben have been super responsive and patient providing professional advices and assistance throughout the whole property purchase process. The home loan application has been approved smoothly with their help! Really appreciate it!
Highly recommend Neo! He is professional, reliable and responsive to all our questions. Thanks to Neo and his team, we could successfully buy our first home this year.
I would just like to say that my wife and I have had the most wonderful journey with Tina Lee from Ausun. Her calming nature and immense support and to mention her go get attitude resulted in us realising our dream of owning our first home in Australia. We cant thank Tina more!!!
Thanks for serena and Kiki for making my dad loan application went well and smooth. there is some delay and mistake from the bank side, but serena did a great job of following up and fix all the problems. thanks again for your service
Steve was very professional and helpful for our home loan, definitely we will recommend him to our friends.
Steve was very informative and professional during the process. It always felt that they had our best interests in mind and helped us get the best loan for our situation. Would recommend anyone to use their services.
This is the very first time that I am willing to provide a Google review. We approached AUSUN Finance by friend's referral, to refinance our loans. It was such a pleasure working with Christine and Cherish. Their professionalism, patience, and thoughtfulness had made the process more confidently. Christine even proactively helped us lock a better rate than originally expected. We would highly recommend AUSUN's service to anyone in need with no hesitance.
Very nice and professional service! Highly recommended!
Thanks to Kiki and Angeline I can move in to my first home during the hard period. Their professional services make my loan application processes efficient and effective. It is not easy for a first home buyer to purchase their dream property during the pandemic with the rapid changing market. Thanks for their help I can keep myself relax at all time. Highly recommend!
I’m very happy with the service provided by Steve , who is very professional, has attention to detail, responsive, has always explained everything in a professional way, and very efficient..,,
I am so impressed by Richard and Thomas’s professionalism! I recommend them to anyone who need to apply for the mortgage.
It was an outstanding experience with Ausun Finance. Jason and Jun was outstanding with getting the results we needed for our first home loan. Not only did they find us the most competitive rates but also they were completely on the track and kept us moving forwards quickly and confidently throughout the whole process. They kept us up to date every step of the way. It was a pleasure working with them. They are so proactive and made my loan experience hassle and stress free. I would recommend Ausun Finance to anyone wanting a fast and tailored Loan that suites your needs. Thanks from Helena : )
Jason, Jun and their assistant Quinne forms a really impressive and professional team who helped me out with my loan needs for my second property purchase experience. They are courteous, prompt, and knowledgeable and works efficiently in every step of the process. Jason has put in a lot of effort on assessing my personal and financial circumstances before committing to a choice of loan. I think that is a really important part as he wants me to be sure and fully aware of my capability on managing my loan in the future in order to avoid uncertainties. He helped to analysis a lot of figures, calculation, recent and future interest trends and patiently introduced various of loan choices with comprehensive and easy to understand words. Jun and Quinne are also very timely, responsively on handling all the paperworks. Surely, it comes to an easy approval in the end of the day! Big thumb up to Ausun! Will definitely recommend Ausun to friends who need professional loan broking services.
Jun, Nick and Serina helped us financed our new investment property. The journey was very pleasant. The service is excellent and the result is great! Thanks for the Ausun team. Highly recommended!!!
It has been a wonderful experience to be serviced by Jun and Iris for my mortgage loan. They were so hardworking, responding promptly to my queries, keeping me updated regularly and even sending emails late at night. Truely life-saver for me! Top notch service. Despite some hiccups faced, Jun and Iris pushed through and successfully secured my loan. I am so thankful to both of them and without hesitation, highly recommend them for mortgage broker service. You will never regret and will have peaceful sleep because you are in good hands.
Jun provided excellent and fast services. I recommended them to few of my friends who is planning to buy property.
Had a really satisfied experience with Leo and Kiki. They are very efficient and professional. Especially, Leo is very patient and is willing to answer all my questions in time.
Bruce Yin is very very responsible and responsive. He answers all of our queries quickly and professionally. Will recommend him to our friends.
one of the best broker I have came across. Patiently talk me thru with all the T&Cs, communication is very effectively, strongly recommended Jialu Shi!
Great experience with Leo Li and Kiki Feng, very helpful and professional. They helped us secure our first home with very useful advices for purchase, and great after-sales service after settlement.
I am so amazed with the loan service provided by Neo. Neo is very professional and knowledgeable. He is always easy to reach out for discussion and provide us very clear information, well explained details and excellent advices. It made the process & application so smoothly and came with outstanding result! Highly, highly recommended.
Martin and Ann are finance rockstars. No hesitation recommending both! Super responsive and experts in their field.
Jialu is very helpful efficient and professional. His Team made the process so easy and explained everything without being too technical and were always quick to reply or help with every part of the process that led up to us buying our house. I can't recommend him enough. He adds a personal touch and was available from start to finish. I probably annoyed him a bit too much with every question i had. He is the best! This is our first home and very satisfied with him and his work. We did spread words to our friends and community.. but still not enough to thanks him. We will definitely come back to him for next chance too! Thanks my friend! Bonnie & Hong are very appreciated with you.
Professional services. Perfectly corporate with customer's demands.
The team work between Jun and Jason is very helpful for our home loan application. They work professionally to assist all the paperwork and pick up the best deal at that period. Will come back when we buy another house!
Huge thanks to all the staff in AUSUN Finance l!! Especially appreciate the warm understanding and awesome help from my broker Angeline Chen and Kiki Feng!!! They are very professional and always keep me updated even under current lock down restriction. Plus, Angeline is so sensible to stand in my shoes and did a great follow up during the difficult time. Thank you for both of you the fast response and effort! Wish you and AUSUN Team all the best and look forward to coming back.
Both Jason and Jun have been helped our family with the best home loan deal in very professional and convenient way. We are glad and lucky to have them to establish our first home. Highly recommend!
Lisa is the most experienced broker I've ever met. She helped me get a bank loan in a short time without pre-Approval. Trust me, you won't regret choosing Lisa as your broker. 🤙🤙🤙
Tina Lee was an amazing broker to work with! She was quick to respond, professional and so helpful in every way possible. I highly recommend Tina to anyone who is looking for help and you can be sure that the job will be done efficiently and professionally. Very grateful to Tina!
I have had an excellent experience with Ausun Finance. This is the second property I've purchased with Jun and Jason's help.We are very grateful and can highly recommend Ausun Finance.
Jun and Jason were awesome sorting out our new homeloan and liaising with our solicitor all the way to settlement. Thanks !! And highly recommended!
Kiron is very professional, reliable. Quick response and very helpful. Thank you very much.Strongly recommend.
My friend recommonded Kiki and Leo from AUSUN, both of them are pretty nice and helpful, provide excellent and professional serivce for my home loan appplication. Besides, they always think for you and try to help you to find the most valuable products, highly recommended for your home loan if needed.
Thanks Richard, you are very good to help me get the loan smoothly. I am so appreciate!
Many thanks to Kiki and Leo, they helped us a lot during the whole process especially in this tough period. The service is professional and always on time when we need it. Very recommended.
Recommended by one of my friends to know Sun and his team Jialu and Iris. Professional, reliable and supportive team always! They were extremely helpful through the entire process of buying our first house with quick response, professional proposal and service. Thanks to their great service and there's no doubt I would recommend to other guys.
Very good experience. Especially Sisi and Richard's friendly and professional service make me deep impression.
Clear and timely communication and professional service. I’d recommend them to any friend.
Strongly recommend Lisa! She’s very professional, reliable and supportive. It’s my first mortgage loan, with Lisa’s help the entire process was super smooth and efficient, unconditional approved in two days. Thank you so much!
Kiron and Kiki were extremely helpful through the entire process of buying our first home. They were also able to help through the ups and downs of lockdown restrictions and an ever changing situation for us. Very happy with their work.
I highly recommend Sisi and Nick. They are very professional brokers. First, they will take a detailed look at your personal situation, helping you understand your own financial situation and ability to borrow money, while eliminating personal risks that you do not know about. Then they will make all available loan options for you based on your situation and provide professional advice and recommendations. During the loan process, Sisi and Nick are very serious and responsible. They will contact you at the first time if there is any problem and find solutions with you. The loan was very pleasant and smooth. Next time I will choose Sisi and Nick again.
Tina has been so so helpful and professional and I can't imagine what I was supposed to do without her helping to apply for my loan... it could be a disaster! She was responsive all the time, providing me detailed information and have the compassion to think on my feet. She is so lovely and even took an extra mile to bargain me a lower rate from the bank! One thing I noticed about her is that she is such a great listener and despite all kinds of situations happened on my side, she was able to ask the right questions and helped me solutionize and analyse. I trust her and we are now friends! I will definitely come to her next time when I need any loan. Thanks Tina.
Kiki and Angeline are undoubtedly professional in the field of home loan. Everything goes very well during the process and we always got prompt response whenever we raised questions. Thanks to their reliable capability, we finally got a decent loan rate from the bank. Highly recommend!
Made the whole process appear seem less and with good communication. For a home loan noob good place to deal with.
Thanks to AUSUN Finance! Kiki and Angeline provided me very professional service.They are the most responsible and trustworthly brokers I have met so far.
Our refinancing process was complicated but Lisa at Ausun Finance was so helpful, supportive and reliable; making the whole process smooth and pleasant. On top of this she was always available at any time to assist us with any queries. We are extremely satisfied with Lisa’s professional services, and would strongly recommend Lisa! Thankyou Lisa, you’re fantastic! Keep it up.
Tina is awesome! Real professional, get all docos ready and answer all my silly questions at earliest. I get the best product on the market with the help of Tina and would defo reconmmend to anyone else.
Neo is a very professional, considerate and reliable broker. He has been very helpful through the whole process of our home loan application and we did achieve what we wanted. Highly recommended!
My first time applying for loans. Suzanne is very helpful and professional. She is always looking into the details and think for me. I am very happy about her services. Already recommended her to my friends!
I applied my home loan with Bruce in this company. I got a very good experience as fast reply,honest sugestions and professional advise.
Many thanks to Kiron who helped my and my husband buy our first property in Australia! I did not have any idea about home loans at all, but Kiron just made all the steps easy to follow, and most importantly achieve d the results we want!
Kiron Wang has helped me and my wife settle our first home in Australia. I really appreciate what he has done to speed up the loan approval process. I felt hopeless when I knew I only had 2 weeks to settle the land, but he has eventually made it possible to settle on time. I am self-employed and my accountant tole me the loan application for sole trader normally takes a month. I am so amazed that Kiron can make it happen in 2 weeks. I am happy about the ANZ rates too!
Kiron Wang has provided such good solution to my urgent settlement requests. He is willing to do all he can to speed up the loan approval process. He puts clients' interests in the first place - he pushed loans through the Big4 banks instead of compromising to second tier lenders. I really appreciate his professional dedication. I will definitely stay with him for all my future loans and refinances.
It is my first time doing home loan and I am really thankful the help with Christine who is experienced and can always give me useful advices. Thanks for her help.
We strongly recommend Kiron as our broker. He helped us get the funds that much than we expected and at a good rate. He is such professional and reliable, and would give you a fully support in the process. Definitely, we will back to him when we planning to buy our next house in the future and we have introduced him to my friends.
Sisi and Nick Yu are both professional and responsible. I got my pre-approval really quick from the bank. Highly recommend to everyone.
Big shout out to Kiki and Leo for helping me with the home loan. Will definitely recommend to my friends.
Andreu Roca Bajona
I would like to thank Asun Finance, and in particular Ms Feng, for the outstanding job they did with my loan application. My case was not an easy one. In the middle of covid, not being able to obtain the permanent residency, a savage valuation with a 36% drop... all banks were closing their doors to me. And I was trapped with a poisoned Off-the-plan CBD apartment contract that I could not find finance for. Every person I seeked advice from told me that I had to let go, lose the 80k deposit and hope they don't sue for damages. But Ms Feng came to the picture and gave me hope that she could find a solution to my case. She demonstrated a profund knowledge of the market and knocked the right doors at the right time. And I am now ready to settle! Not only that, I got one of the best rates in the market. She and Angeline spent so many hours in the phone with me, and countless emails digging into the intricacies of the problem and finding a solution for every part of it. This review is just a small opportunity to say THANK YOU
Neo. Amazing broker. There's so many good things to say about him but I'll try keep it short. Knowledgable - lays out everything very simply so anyone can understand and provides all options for you to review as it's still our choice at the end of the day Professional - Not pushy at all to get business, gives you all the advice you ask for and it's your call to proceed. You can take your time to make a decision - days, weeks or months. Everything he does is very professional and customer centric. He provides regular updates and tracks end to end but also expedites things when needed. He takes ownership of your needs with the bank to avoid wasting time for me to and fro the bank. Ausun has a cabinet full of awards and we can see they absolutely deserve it after dealing with him. We'll be going with him for all our broking needs from now on .
My wife and I really enjoyed working with Sisi & Richard. They’ve been very patient, caring, professional and helpful through out our journey of building a property. We’ve been to many brokers before but none of them have been as great as Sisi & Richard. We hope to work with them again when we build another property. If you’re looking to build your investment portfolio, we highly recommend Sisi and Richard.
Kiki and Sarina have provided us with very responsive and professional services. Absolutely 5 star!
Christine and Darren are two of the most professional within the industry. Thank you to the both of you and for always being responsive and guiding through the entire process.
The process of refinance can be overwhelming and complicated but it was made pleasant and beneficial by Christine and Cherish at Ausun Finance. I cannot say enough positive things about the services I received from them. The depth of their knowledge, experience and expertise on mortgages and the broader financial context with responsive follow-up, attentive assistance and detail-focused application preparation --- above all these, the best interest rate and plan they achieved for me :) … I would highly recommend Christine and Cherish without hesitation!
Kiki and Angeline are very professional and supportive. They always consider our needs as their first priority. Quick response to any issues that came to us. Great job and thank you so much!
I highly recommend Julia, my first mortgage loan broker who showed us her reliable pesonality and professional knowledge. She responded and solved all our concerns and questions timely. She could not work anymore hard to help us to achieve the expectation. It's not easy to get our home loan loaned very fast with competitial rate and settle in smoothly. Thanks so much for all your help and your team partner Lee. Please don't hesitate to contact them if you're looking for a professional mortgage loan broker.
Never had a customer experience as proactive and efficient as my home loan application with AUSUN. Kiron acted as more than just a broker, and he truely had my interest at heart. On multiple occasions, Kiron was able to call out blockers and work out solutions before me even realising, and to maximise the value I was getting to more than what I expected.
Experienced and professional team!
Martin and his team member Ann have been really helpful with my mortgage application. I really appreciate their patience and support!
We were introduced to Ausun Finance through Sunny Yang from Perth. Christine (Shuang) Hong was our main contact who was extremely helpful and always available. She helped us in getting a competitive rate for our first home in Australia. The team of Christine, Sunny and Cherish are highly recommended. We will be working definitely be working together in future.
Thanks a lot to AUSUN Finance!!!!!!! Kiki and Kiron makes alllll process simple and easy, explains alllllll details and forms clearly. We get the best loan with least time spending on research about the loan options. Champion brokers.
Christine provided us very professional and informative services. Highly recommended.
Not even being a client, Jun and his team have already given me valuable financial advice when I was just making some enquiries.
Its pleasure to do business with Sisi Wang. Always there to explain. Always get back to us & advice us throughly. Very professional. First time really felt comfortable with a broker & felt she is very reliable. A big thank you to Sisi & her team from Prakash family for all they did for us & fulfilling our dream. I would highly recommend someone to Ausun Finance with no hesitation.
Very professional service. Special thanks to Kiki and Angelina!
One of the most professional and trustworthy brokers that I have dealt with. Fantastic communication with client advice tailored to suit my needs. Fast processing speed and approval process. Jun and his team is highly recommended!
Suzanne Wang is a very professional and reliable mortgage broker. It was my first time to get mortgage and I almost knew nothing. I was looked after and informed very well . She responded my questions timely and I always can get satisfying responses. Suzanne couldn't worked any harder to help us achieve the best result, even though we were in an challenge situation. She built a good connection with related stakeholders and always communicated with the right person in a right way. During the pandemic, Suzanne kept us updated about the new policies and progress of the lender. The options and the list documentations were always well prepared. Suzanne definitely made the program under her control without any delay and reminded us what the critical part is and was in correspondence with us about how to handle it. I would have no hesitation to recommending Suzanne Wang and AUSUN Finance team to anyone who's looking to get home loan. I believe they can always deliver a result above your expectations as they've done.
Highly recommend. Lisa was helping us for the refinance and she really did a good job.
Lisa helps me refinance my home loan and got a very sharp rate. She is very thoughtful and patient, answering my questions with a clear explanation.I will definitely go back to her when I buy the investment property.
Thank you so much for helping us securing our first home! The team at Ausun (Kiki and Kiron) was a pleasure to deal with. Very professional. One of the best (if not the best) decision in this extremely tough year!
Kiki is a very professional and reliable broker. You can count on her anytime.
Nick and Sarina provided professional services!
The service I received from Sisi Wang and Nick Yu is the best. Couples months back, we started to think to buy our own house. Sisi guided us and advised how to prepare the materials. Nick also helped to follow up and collected all materials. They are very patience and always willing to listen and answer my questions. We got our pre approval in a week ; got full approval one day after bank did the valuation. That’s all because they follow up with bank time to time and update to me straightaway. They are very professional!!! Highly recommend!!!
Ausun Fiance team has been tremendously supportive and professional during my mortgage application. Their industry know-how kept me out of any mistakes or delays from the very beginning. They compared the Big Fours and advised me to take the best interest rate with the most suitable home loan plan. Awesome and wonderful experience! Their services could be delivered with both English and Mandarin.
Introduced by my friend. Jialu is a very professional, responsible and approachable broker who helped me a lot with my home loan. I got my first home smoothly. Highly recommend!
We are very impressed with the way Sisi and Nick work. It hasn't been easy to get our loan approved. They have proved that when there's a will there's a way. They were determined to find the best solution and fight for the best result for us. The regular update also gave us lots of re-assurance and a peace of mind. Thank you very much for your hard work! Highly recommended!
Sisi Wang and Nick Yu, both of them are awesome. Our case was very complicated and we didn't even expect that we could receive the offer from any big 4, but they did it for us at the end, unbelievable.......appreciate it.
Tina was introduced to me by my other family member, she is a good value finance manager. Tina responded every question as soon as possible. She is a very knowledgeable person and definitely worth it to choose to look after your finance matters. I would recommend Tina and her company to my friends and families.
Nick is awesome. Everything went smoothly for our first time loan application. Highly recommend.
Extremely professional service, will stick to AUSUN finance for my future pro folios
This is my first time dealing with Ausun Finance, and were quite satisfied with the end result. Nina and Jun have listened to my requirements, compared different loan options based on my situation, and suggested the best option at the time with detailed evidential figures. During the processing period of the loan, they have kept me updated with the progress, and finalise all the documents with me at last. Their professional services are highly recommended.
Kiki and Koran are professional and helped us a lot to understand the home loan. Their quick response and experience always solve our concerns and problems, which got our home loan landed so fast. Moreover, their personal experience and advice also fast-tracked our purchase of our new home. Would love to give both of them a big thumb-up.
Sarina and Nick are super helpful in every step of the settlement process; extremely reliable, dependable and often go above and beyond just getting the best financing but also ensuring everything is done accurately and timely; highly recommended! Thanks both.
strongly recommended Kiki and Suzanne very nice services, great professional skills on handling problems What's more, they solved my problem in such a short time, which is really out of my expectations
Kiki and Nina have been incredible for the experience of my home loan application. It wyas m first time to buy a house. I was so confused and don't know what to do. It's also running out of time to apply for the Home builder grant. But KiKi is surprisingly calm and professional during whole long process. She simplified all my financial situations and noticed me what to do and minimize my pressure. She patiently explained every situations with her enriched knowledge until I understood and offered me multiple solution. Highly reliable and really recommended :)
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I have been dealing with Sisi for almost 2 years and she has been providing me with a lot of information since I am a foreign buyer. She is very responsive and reliable. Richard has also been assisting me to apply for this loan application and is very responsive as well. Both of them are very professional and provide me with good customer service. Thank you so much
Crystal and Thomas are very professional, patient and helpful during the loan application and settlement process. Very reliable and highly recommended!
I have been dealing with Lisa Wang for a while, refinanced through her, and did my investment house loan with her. Because he is super professional, engaging, genuinely helps clients with what she can do at highest standard possible. Highly recommended.
Really fast in processing my mortgage pre-approval. From sending out documents to get approval - it is literally 2 days. Amazing!! Sisi and Richard are very helpful and professional.
We always thought that the best deal could be achieved by doing your own research and negotiating directly with a bank: we were incorrect. My lady suggested that I give the AUSUN team a call: we were assisted by Thomas, Christine and Darren. We put them to the test: they answered all our questions and anticipated all our needs + concerns. We were presented with competitive + attractive options and we managed to secure a great deal. A very special thanks to Christine and Darren, if we are seeking another loan, we will engage your services again! For assistance with regards to your loans: look no further.
AUSUN Finance just assisted my partner and me refinance with another bank. We dealt with Sisi Wang who was wonderful throughout. Sisi was responsive, informed, and understood what our key needs and expectations were. We had already submitted an application with the new bank when the Reserve Bank reduced interest rates further. Sisi's strong relationship with the bank managed to get us an even better fixed rate of than we could have ever hoped, even though the bank had not yet released those rates publicly. The process was very smooth and convenient, and we didn't have to spend much time on research or negotiations as Sisi did it all. Highly recommended and will continue to use AUSUN Finance's services going forward.
We heard about Jun and his team from another channel and we were very much impressed by our initial interactions with him. Our case was quite complicated. He exhibited his high professionalism and great knowledge along the way for our refinance process. He was easily accessible and always went above and beyond to help us out. Pleasant experience for us. Highly recommend if you have any financing needs.
Great services! Sissi helped me to get my loan approved for only two days. Really thank you for Sisi and her team.
For all investors: I had great experiences with ausun finance. Great friendly people, good to work with, seem to know what they are doing. Thank you kiki, Nina and Tommy for the help. These days you just can't be bother talking to the bank yourself. 🔥🔥✔️✔️✔️ Hope we will work together in the future when I buy more property haha
AUSUN Finance has been a great company. Tina has been helping me settling my home loan and investment property refinance. I don’t need to worried about my loan specially during the pandemic. Feeling warm in the heart.
Neo helped me to get the loan approval within one day! It’s incredible! He was always friendly and extremely patient. During the whole process he was very professional and provided much needed advices. All of my questions were answered immediately. Neo is the best broker I have ever met! Highly recommended!
Here who I’d like to mention is Nina. She is in Kiki’s team, who is one of the best broker that I know, I really had a great experience with her while I settled my first property here. I am a little nervous and anxious in case there is something wrong with the finance that would destroy my mortgage. Nina really helped a lot, like she did a lot of detail work to double check the information and updated with me very efficiently. I think I will recommend her to my friends who need help in finance without any doubt
Thank you so so much for been served excellent service and help by Nina and Martin. Definitely will recommend them to my friends.
Jun and him team helped me refinancing my existing home loan. They are very professional and always clarify things/costs beforehand. I would definitely recommend them for any home loan requests.
Very impressed with Neo's work and professionalism. Very satisifying, positive and efficient outcomes. Highly recommended!
Kiki and Kiron are both incredibly responsive, informative and professional. They patiently simplified all the complicated financial terms and processes. They dedicated themselves to my case, helped me get the application approved so fast. Thank you so much Kiki and Kiron, will definitely work with you again without hesitation.
Kiki of Ausun Finance has been incredible for the experience of my home loan aplication. In an extraordinary complicated process of finance, Kiki was able to simplify the process to the minimum, making it a very swift, professional experience. She was able to offer multiple solution using her enriched knowledge of the finance sector and choosing an outcome that best benefited us, the applicant. She was also patient and responsive in explaining every single detail and would really recommend! Thank you Kiki!
Sisi did a good job help me and my partner a lot to get the house loan approved , so we can brought our dream house for our kids. I m happy their team . Well done
They are highly professional team and helped me to secure my loan at a very competitive rate. They are trusted advisor and the voice of customer during the loan process.
Martin and his team (Ann) always provide first class service every step of the way to help us got the best loan rates and navigate through the challenges of changing conditions in the banks during the covid period. This saved me over thousands on my mortgages. As an investor, his advice has also been invaluable.
This is a trusted loan broker company. They helped me to do two loans and they were very good.
Excellent service, much appreciated, highly recommend! Neo was really helpful with our refinance and new loan application, he is very professional, he is your next broker if you need!
Very helpful, it is a pleasure to deal with Jane, Lee and Thomas.
Excellent service, much appreciated!! I have got my property settled with no hassles. I will definitely recommend Tina Lee to all my friends and family members with no doubts. She is very professional and helpful throughout the whole process. She's been very patient in explaining things in details and always responded quickly. We had our ideal loan amount and the best interest rate with a quick settlement date! Well done Tina and thank you again!!!
We will be forever in your debt for assisting us to gain the necessary finance to buy our home. Your input, advice and guidance were the keys to the having the lender approve the application. We will personally recommend you and your company to anyone needing your services. We will also use you for some other financial matters that I need professional help with, once things slow down a little.
Good value. Very efficient service.
Bruce helped us applied for loan recently.he is a really skilled,experienced broker.I do not need worry anything because Bruce organized almost everything for us.And there is free of charge.I am a happy client.highly recommend him.
The level of the service that Bruce provided was professional, concise, accurate and informative. I will recommended your services to my friends and will definitely engage you in my future investment endeavours.
I feel very lucky to find AU Finance. My property just settled. Kiki is a very professional broker who help me find the most suitable bank and get the best deal. And she is pleased to help you solve any problems like urgent settlement period. Suzanne is very patient to answer your questions and quite responsible about your loan. I feel secure. I would call AUSUN again if I would buy another property!
Kiki is the BEST!!! Its the second time she helped me with home loan application and this time is a super URGENT case. Kiki is very professional and details-oriented. The suggestions given were all valuable and efficient. Thanks to her and highly recommended!!!
I just got my loan approved for my very first purchased property, was really panic before the application process but thanks for the help from Kiki, that she made every step moved smooth like silk. The whole team are very responsive and often respond to my case at nearly midnight. The advises are accurate and professional, with passion and diligence it made this company a great choice for loan appliers especially if you are having your first loan application. So indeed, a great choice, pretty sure my second loan and all loans after will be at their service.
Very premium service, with professional and efficient work. I am so much appreciated.
Jun and Stanley helped us navigate the whole daunting process of buying our first home from start to finish. They worked with us from very early on, helping us with the loan application and property settlement as an additional kindness. They are incredibly patient and kindly break down those financial concepts and jargon in an easier way that we could understand and apply. It is obvious that they truly care about their clients and what is in their best interest. There is no one else I would like to recommend for financial advice. Thank you for everything!!
We had previously applied with 2 other brokers to refinance and were not successful... However the team at Ausun were particularly thorough and showed great attention to detail which in our case made an enormous difference resulting in an approved Refinance and saving us $10000 of $$. It was an absolute pleasure dealing with them and I would like to especially thank Jason,Jun, Tommy and Lulu.
It is really excellent experience with Ausun Finance. I would like to say a special thanks to Kiki for her patience and professionalism. She is always responsive and considerate. Please do not hesitate to choose them for your brokers.
We just got our home loan refinanced through AUSUN Finance, our cases are quite complicated, we have tried with another 2 agents before, all failed. We are very happy that our loans finally got approved through AUSUN finance. They are the best team we have worked with, very professional, super efficient and responsive, attention to details. Big thumbs up to Jun, Jason Tommy and Lulu. Thank you so much guys!
Shuo Huang (Eric)
Jason, Jun and Tommy helped me a lot on applying the loan. This is my first time to purchase a property and they provided me many valuable recommendations on different loan packages and finalised the most suitable one for me. Even currently, there is a breakdown, they also work efficiently to help me get the loan approval on time. Highly recommended,and great experience with the excellent team members.
Thanks to Jason, Lulu and Tommy for helping us with our new home loan application. We were worried that it’s going to be affected by the pandemic but it went smoothly and we were able to settle on time. Jason also helped us with our first home loan application. His professional service helped us to buy the properties we wished for. His team is also very helpful. Lulu was being very considerate and was wearing face mask when we met to sign loan documents. We really appreciate your time and support. All the best to your business.
The team that dealt my case is very professional and looked after me from the beginning to the end. They are experienced with what they do and work diligently to help the client. Would definitely recommend!
Lisa Wang from Ausun Finance helped me applied two home loans in the past 3 months, she is really patient and nice in discussing any issues related to my home loan applications and also gave me great proposal & advices that always met my demands and expectations, Lisa demostrated excellent professional financial skills and experiences and always came up with solutions to help me solve some difficult cases in dealing with my applications and communicating with banks. I would like to express my gratitude to Lisa for her great professional work!
I'm glad that I have chosen AUSUN Finance to help with my first home loan application. A big thank you to Jialu and William for going above and beyond your normal duties when I needed your advice the most (and apologies for the late night phone calls and sometimes in the weekend). Not only they are diligent with answering my emails/calls, the whole process is stress-free as I was guided step by step. My application was pre-approved in late March and got through the final approval stage in first week of May. This is an amazing outcome that I couldn't ask for more. Thanks again for everything Jialu and William !
Bruce is really helpful for my home loan refinance. Good knowledge, pay attention to details, easy and nice to get in touch with. Thanks a lot Bruce!
Really good experience working with Bruce Yin, He is very organized and attention to details.our application got approved so smoothly even we lodged just before Christmas time. will definitely recommend him to my friends thank you Bruce Second time working with Bruce, still very smooth process and stress-free Highly recommend again!!!thank you
yi chin Fan
Highly recommend!!! Sisi Always provide nice service and answer the questions promptly. If you are looking for a broker for your future home or investment, you must contact Sisi. Emma and Dan.
We were looking for home loan and found Bruce from Ausun, he made it easy and clear for us through the application and got our loan approve easy and fast. Thank to Bruce and Ausun again will definitely recommend them to anyone looking for a home loan.
Kiki is the one of the best brokers . She is professional and most helpful. With her help getting any loan will be stress free and all work can be done efficiently. Highly recommended!
Excellent Customer Service. High recommend Christine, very nice and professional.
Positive experience with Neo from AUSUN finance as he is very professional and an expert in this area and always customer centred and give best advice!
Top rate for Ausun, specially for the broker Jialu who handle my case. During this COVID-19 outbreak, he deal with my case with 100% effort. Appreciate his job. He kept reminder me about important dates and matters. Today is the settlement date of my loan and all the best. Definitely will recommend my family and friends to Jialu. Thanks bro.
We are so lucky to have KiKi Feng be our broker. She help us to get the first home buyer 5% deposit scheme, and even the lowest interest now. She is very responsible and always try her best to find the solution for us. Will definitely recommend to our friends :)
We were looking for a help on our loan application and a friend referred Nick Li to us. Nick has been very attentive and professional during the process of our loan application. He was looking out to come up the best solution to secure us a deal in the context of our current circumstances. I am very pleased wit his service which was excellent. I will definitely recommend him to our friends and families.
First time house purchaser with no prior experience, a friend of mine recommended Ausun and i decided to go with them after speaking to Kiki, she is extremely patient and knowledgeable, answered all of my questions and eliminated all my doubts, which i greatly appreciate , as for all Home loan applications there were an few complications and hiccups during the process, However Kiki's professionalism have once again helped us to overcome them. Very happy with their service overall. would recommend them to anyone.
Working with Kiki with my loan application was hassle and stress free, she was very professional and quick to respond to all my questions.I highly reccomend her service and if given the chance I would love to cooperate with her again in the future :).
Sisi is a really professional broker.She is always patient and quick responses to the questions.We thinks she provided very considerable services.Thank Sisi 's help.
Tina Lee is very helpful and responsible all the way for my two bank loan application. She always kept me updated and tried her best to get best interest rate for me. I’m very happy with her mortgage service and I will definitely recommend her to families and friends.
Sisi: Professional, experienced, high efficiency & hard working. highly recommended.
Nick is very professional gives Excellent customer service. He is very patient when he explains and quick to reply email and communication. I am very happy, highly recommended. He made everything easy!
Ausun team customised service and fast reaction helped me get my loan within a very short time of period. Efficient and detailed, highly recommend without doubt
Very professional and high-effective service. Recommended!!!
Lisa is very professional, and can think outside the box. We were thinking to refinance to a different bank for a lower interest rate, but faced mountain load of paper work again. Lisa suggested to contact the current bank to match the rate. Spot on! rate reduced by 0.3% by just a phone call! Excellent!
Excellent service from William Wang and Bruce Yin. Special THANKS to William who is super professional, knowledgeable, responsible and patient. Will highly recommend AUSUN Finance!
Bruce Yin is a very detail-oriented broker. Excellent customer service, super fast turnaround, great attention to details. Would recommend his service to everyone.
Thank Jason, Tina and Jun. Very professional and efficient. Highly recommended!
Alexandra Shenjie Xu
I would like to thank Neo Huo for all the assistance with obtaining my investment loan to purchase my first property in Melbourne. Neo really listened to my individual situation and needs. Being a first time buyer I had many questions about basically every aspects but I had Neo’s support along the way. His communications with me have always been professional and thoughtful. I highly recommend using Neo Huo and his company Ausun Finance.
Highly recommend AUSUN Finance for their services. Special thanks to Crystal and Thomas for their professionalism in helping us obtain our house loan. Crystal is knowledgeable, responsible, and is always on time to cater to our needs. Thank you Crystal!
Jun and Jason's expertise, knowledge and assistance exceeded all of my expectations during my home purchase. I most certainly recommend AUSUN team with most positive, patient and very well organized service.
My friend referred Thomas to me. He and his team have been very proficient and proactive that I don’t have to chase them at all and always get prompt response. I’m very happy with their services offered.
Tina provided high quality, excellent and efficient service helping me get the right home loan for me. She works with me and explain how different home loan works and all the costs. Every time I have a question, she’s always there to answer. I will definitely recommend her to my friends.
Highly recommend!! Thomas, Kiki and Lee were superb from start to finish. They went above and beyond for me and my partner to get the best mortgage deal possible. Thank you guys!
best broker ever five stars services Thanks Jialu
Excellent service from Neo, very professional and efficient, which is exactly what you form a broker. Easily recommended to anyone who needs related services.
Bruce provided me professional and efficient service. Reliable company.
Bruce Yin provided a very patient, careful, amazing experience. Everything is under his control, which makes our case very smooth and easy. Great experience with Bruce Yin, will definitely choose him if I have any financial problems. Thank you, Bruce.
We're so glad to engage William Wang and Bruce Yin of AUSUN Finance as the mortgage brokers for our new home loan. They have put great efforts in studying our case due to the complexity and put up the best solution in maximizing the loan amount. We're impressed with their professional approach and competencies, which makes us comfortable and confident in overall process. They have also helped us with long term planning for our investments as value-added services, which is completely different experience we had with all other brokers in the past. We strongly recommend William and Bruce to anyone who needs a home loan with peace of mind.
Nick is very professional - Quick email responses and very patient in his explanation. As I’m living overseas, he’s able to simplify my job, and accommodate my time for discussions and exchanges. I’m happy with the service. Highly recommend. 👍🏼
Excellent customer service
Excellent service. William was great, got me the best rate I could get and was always professional and very patient with me and my questions.
Excellent service from Neo - very professional. Quick email responses and very thorough with his explanations. Definitely coming back if I ever need a broker again. Highly recommend.
Really appreciate Tina`s work. She is very patient and thoughtful for me to explain every detail of Loans between different banks and financial institutions. I believe she is a girl who is coexisting with beauty and wisdom.
Martin and Nina did a really great job on my case. These guys are not only professional brokers but also can provide me quite useful financial suggestions. I have a good experience with their customer services and support. Will highly recommend them!
Jun and Jialu really helped me a lot on our home loan. They got me the best interest rate and got it done very soon, which is beyond my expectation. It was enjoyable to work with them, will definitely recommend AUSUN to my friends.
Awesome experience having my home loan organised by the professional brokers at Ausun finance. As a first home buyer, I was quite anxious and unfamiliar with the process of obtaining a home loan. Luckily, my broker, Tina lee, was extremely patient and helpful. She went out of her way to explain everything to me in details. She responded promptly whenever I have any questions. I am excited to know that my home loan has now been approved :))) thank you and I would definitely recommend having a chat with Tina if you need a loan.
nice people + professional and super efficient services = the best finance company
Very efficient. Recommend Lisa( their senior mortgage broker). She’s very nice and professional and patient. Great job🤝🤝
Great services. Highly recommend Tina. Very responsive and professional
I have to recommend Neo as one of the best brokers. Due to my own reasons, I did not purchase the property at the end. But Neo helps me a lot and explained everything. Highly recommend
Jason and Lulu, we get to know you both from the loan project, but will definitely become lifelong friends and close business partners. You both helped us overcome so many tough hurdles, with your unbelievable patience, hard work, care and great experience. You always put yourself in the clients shoes to provide excellent advice. We highly appreciate all your efforts and will highly recommend any potential customers to you whenever get a chance. Your team is just so trustworthy and reliable. All the best to you and Ausun Finance.
Sisi went through everything with me and always made time when I was anxious about the extra information the banks kept asking for. She was very patient and put me at ease. Thank you Sisi. You help take away the stresses of applying for a home loan.
Excellent service， hardworking staff， thanks for your work
Excellent service. Bruce is very responsible, finance goes well and fast. Would recommend to friends
Ausun Finance has provided great service as the Broker Neo is very experienced. He has helped my all the way.
Zechen is a very professional broker with full patience! Thank you so much for your efforts!
Very professional service. We are first home buyers, the off-plan took 2 n a half years to settle! Jun and Bruce have been fabulous and got us a competitive rate. We were well taken care of.
Excellent service, very easy to communicate with, I was kept in the loop through the whole application process. Ausun Finance delivered what they promised. I would not hesitate to recommend Ausun Finance to other customers.
Thomas and Sisi are very friendly, professional and considerate. We really enjoy working with them and appreciate the kind help from them!
Provided a very professional and friendly service, quick reponse, patiently answered all my questions, i felt really comfortable with them even with little RE experience. My agent Tina who is lovely young lady with tones of knowledge and expertises in the field, she is the people who anyone should seek to have in a real estate matter. really satisfied.
Kei Tsui (Uncle Kei)
Highly recommend Tina Lee, she has been very responsible and helpful through out the process.
Our broker Kiki was amazing! She found us a great rate and a good loan even though our financial situation was quite tricky. Super pleased with her work, highly recommend!
Couldn’t have asked for a more down to earth, knowledgeable and helpful broker. Bruce is honest, patient and very reachable. He gave us sound advice throughout to suit our requirements. Was a pleasure dealing with this him and his firm.
A friend of ours recommended Ausun Finance to us and we feel so fortunate to have engaged Ausun as our broker. We had an amazing experience with Thomas and Christine for getting our first home. Thomas and Christine are always professional and attentive. They answered any queries we have so quickly and accurately (always within a few hours, sometimes even instantly). Thomas and Christine guided us through every step of the way. We really appreciate their wonderful service and would recommend Ausun to anyone!
Thomas and Christine helped us get our home loan approved from NAB. I really appreciate their hardworking, patience and professional attitude. It’s amazing and unbelievable they successfully get our land settled in a week. I would definitely choose them again if I need more financial assistance in future.
Alan Yang Hu
We bought our first home with the help of Thomas and Christine. The team was very nice and professional. They mapped out the 'big plan' in the beginning and listed all the possible senarios. Questions were anwsered and well explained quickly. Flexible and agile work style. Also they told us the loan rate we got in the certain time frames, and how much they would get paid as commission by the lender. Christine also helped us with FHOG application. A wonderful service experience especially for young couples.
Neo have provided very professional advice and help me to get the favour financial structure.Appreciate so much.Hopefully, I will have a chance to work out my financial planning with him again in the near future.
Bruce has done a great job for my home loan application. He guided me through the whole process with great patience and professionalism. He is always reachable and able to explain every step in details. Very satisfied with the service. Highly recommended!
My Wife Lu Liu was given a high recommendation to use Sisi as our Broker. Sisi has been a very great help and easy to understand. We don't regret anything with Sisi as she very smart and highly experience. She made the process of buying our home much easier and smoothly. I highly recommend her to anyone else who is buying their home. Sisi also uses Wechat, which was very useful.
Love your work. Thanks Crystal and Thomas :).
I got my first home through AUSUN Team. Thomas and Christine had been very helpful. They provided me very valuable information to assist me to make decision. They are very patient too, it is a long journey that is almost half year. Occassionally there were some small issues with the communication among banks, agents, and lawyers, they always quickly jump out and solved the issues for me. I could not get the first home loan that smoothly without their support!
Lisa and Chris help me to get my fourth investment home loan. I know this deal is very difficult and had talked to a few brokers before I went to them. they nailed it when I was told that I can not borrow more by other brokers and bankers. Many Many thanks to Lisa and Chris.
Kiki did an amazing job working hard to get us a great loan. She was fast and found us the perfect loan for our slightly weird situation, and even found us a lower interest rate when we thought it was impossible! Highly recommend them, very professional and understanding and knowledgable. We really thought it was hopeless to get a loan but Kiki saved us!!
Chief Charr Charr (恰恰酋長)
William & Bruce were wonderful broker to do businesses with! Honest on information and fees, prompt feedback. You can put your trust in their company and know that the job will be done correctly.
Lu Lu and Jian made applying for our loan very easy. The put together our application very quickly and helped us to find a loan that suited us and our circumstances.
Martin and Nina have been very patient and professional.
Very professional, great service. Thank you Thomas and Bruce for a seamless experience!
My broker Tina Lee helped me in refinacing my home loan with great customer service and finacial knowledge. Recommended
I had a very pleasant experience with AUSUN. Their brokers William and Bruce are very helpful, efficient and professional. Will recommend to others.
Had an Excellent experience with professional service offered by Austin Neo. Highly recommended for who needs financial consultant.
Fast and friendly services, prompt response to all our queries. Cannot go wrong with Neo!
What a great team! Very good job, our case is urgent, but they organized very well for every details, fellow up every stages. We have a wonderful result! I recommend this company to everyone!!!
Great service, got our loan approved in 3 days. Highly recommend our broker Tina, who is very patient, experienced and reliable.
AUSUN is a very professional company that well looks after its clients and their businesses. Zechen was my broker from AUSUN and assisted me with my loan application towards settlement. His professionalism, patience, respect and style of dealing with customers really led to the success of my case. I would highly recommend this company and Zechen for any of your mortgage/investment finance needs!
Great thanks to AUSUN Finance especially to Martin and his team. We have struggle with our home loan for the past few months, and it been resolved by the extreme PROFESSIONAL AUSUN Finance team within three weeks time. Highly recommend!
The best service with great communication from start to finish Nothing was too hard
excellent customer service, it only takes 5 working days start from applying homeloan to sign the final homeloan contract. thank you!!!
Jing Janet Lin
Great thanks to Nick who has shown high professionalism and excellent customised service. He not only helped me to secure a loan with a very good package, but also finalised it within a tight time frame. His service is beyond and above. With me being overseas at the time, the application could not be done without his excellent work. I would definitely come back to him again for any of my future mortgage applications.
Jason C How Lim
We had received great service from Ausun Finance a few weeks ago. Bruce, our broker which not only help us with our home loan but the whole process of securing our property. Bruce is as good as a professional broker could be,he had helped us secure our home loan with 40k more then what we were expecting in this difficult time.