Firstmac Home Loans

Firstmac is an Australian-owned lender founded in Queensland in the 1980s. It is the country’s largest non-bank mortgage lender.

Firstmac has over $7 billion in assets and has a head office in Brisbane, as well as offices in Sydney, Melbourne, the Gold Coast and Singapore. The lender offers products that include home and investment loans, term deposits, bonds, insurance and other financial services. It also specialises in mortgage-backed securities and operates a bond-based investment fund.

Firstmac Home Loan Calculator  

Interested in a Firstmac home loan? RateCity has a suite of calculators that can show you what your repayments would be and how Firstmac compares to its competitors. Simply plug in your borrowing amount below.

Firstmac home loans

  • Flexible repayment options.
  • Discounted rates for larger deposits.
  • Competitive variable rates.
  • No branch network.
  • Limited loan options.
Firstmac customer service:

Home loan customers can contact Firstmac through a number of channels. The lender has a general Australian-based customer assistance phone line for any enquiries and can also be contacted via email, or via online chat on the Firstmac website. Customers can also visit staff in person at a Firstmac office.

  • Customer service centre (phone)
  • Mobile app
  • Online banking
  • Email
  • Live Chat
  • Branch

How to Apply

Firstmac provides potential customers with a number of options when applying for a home loan. These include an online application form at the Firstmac website, phone applications or in person at their office. Before applying for a home loan it is advisable to think about how much money you could conceivably borrow given your financial situation and income. You will also need to provide documentation when applying for a home loan. This will include:

  • Personal identification documents.
  • Proof of income and type of employment.
  • Proof of other income and assets.
  • Details of current debts, liabilities and assets.
  • Personal insurance documents.
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