Since 1999, ING has been providing Australians with access to a selection of flexible, low rate home loans. ING is an online-only lender which means it can pass the savings onto its customers by way of rate discounts and fee waivers. ING’s home loans and transaction accounts have won numerous awards including the Money magazine – Money Minder of the Year, the 2016 Australian Financial Institution of the Year – Non Big 4 and the Non-Major Lender of the Year by The Adviser.

ING Home Loan Calculator  
Interested in a ING home loan? RateCity has a suite of calculators that can show you what your repayments would be and how ING compares to its competitors. Simply plug in your borrowing amount below.

  • Award winning customer service.
  • Opportunity to bundle loans with other ING products.
  • Loans offer additional discounts to owner-occupiers.
  • Flexible loan options.
  • This online lender has no branches.
  • Some loans have annual fees.
ING customer service:

While ING is an online-only lender, its support network is far from limited. All general enquiries can be answered by the 24/7 contact centre and each home loan and saving product has its own hotline. Customers who prefer email can contact customer support directly. Sydney based customers can pop into the Customer Information Centre for face-to-face support.

✓     Customer service centre (phone)

✓     Mobile app

✓     Online banking

✓     Email

✓     Customer support centre

ING home loans

How to Apply

Borrowers wanting to apply for an ING home loan can either complete an online application form, call an ING Mortgage Specialists for assistance. Before applying for an ING home loan, consider what you can afford to borrow and what other costs you need to factor in. To apply for an ING home loan, you will need to supply the following information:

  • Provide details of your income and employment including your employer's contact details.
  • You will need to show proof of savings and last three bank statements.
  • Proof of identity.
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