The Mutual

The Mutual, or the Maitland Mutual Building Society, was founded in 1888 and is one of the oldest member-owned building societies in Australia.

It is based in Maitland, NSW, and offers financial products such as home and personal loans, credit cards, savings and investment accounts, as well as insurance and superannuation. They also provide financial planning services and investment advice.

The Mutual Home Loan Calculator
Interested in an The Mutual home loan? RateCity has a suite of calculators that can show you what your repayments would be and how The Mutual compares to its competitors. Simply plug in your borrowing amount below. 

  • Flexible payment features.
  • Wide variety of variable loans.
  • Discounted rates available.
  • Limited interest-only payments.
The Mutual customer service:

Home loan customers at The Mutual can contact the building society by a number of methods. There is a general customer phone line, as well as a dedicated line for phone banking and for those experiencing financial hardship. Customers can also contact The Mutual online via website, by email, or by visiting a staff member in person at a local branch.

  • Customer service centre (phone)
  • Online banking
  • Email
  • Branch

The Mutual home loans

How to Apply

The Mutual allows potential customers with to apply for a home loan in multiple ways. These include calling the bank, applying online via The Mutual website, or visiting a home loan specialist in person at a local branch. Customers can also make enquiries about home loan products online or by email. Before applying for a home loan it is advisable to think about how much money you could conceivably borrow given your financial situation and income. You will also need to provide documentation when applying for a home loan. This will include:

  • Personal identification documents.
  • Proof of income – whether you are self-employed or work for an employer.
  • Proof of assets, earnings and other income.
  • Details of other loans, debts, liabilities and expenses.
  • Personal insurance documents.
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