Important disclosure

Superloop (Australia) Pty Ltd

Family 100/20

  • No contract
  • Modem included
  • BYO modem available
Data/month

Unlimited

Speed Tier

Premium

95Mbps typical evening speed

Tags
  • No contract
  • Modem included
  • BYO modem available
Data/month

Unlimited

Speed Tier

Premium

95Mbps typical evening speed

Cost/month

$69

for 6 months, then $85/mth

Pros and cons

For Family 100/20

Benefits

  • Premium speed tier
  • Unlimited data allowance
  • $16 discounted cost for 6 months
  • No contract
  • Modem included

Drawbacks

  • Upfront fees of $140

Superloop Rate Nbn plan overview

For Family 100/20

Plan Details

Data/month

Unlimited

Contract length

No contract

Speed Tier

Premium

95Mbps typical evening speed

Download/Upload Speed

100/20

Max download speed 100Mbps

Phone bundle included

Entertainment bundle included

Modem included

BYO Modem available

Static IP

Extra data available

Unlimited

Technologies

FTTP, FTTB, FTTC, FTTN, HFC

Contract cooling off period

Costs

Cost/month

$69

for 6 months, then $85/mth

Setup fee

Modem fee

$140

Delivery fee

Min. cost for first month

$209

Cost for first year

$1,064

Contract cost

Min. $209 spend over 1 months

Support

Technical support via phone

Technical support in store

Phone support for billing and enquiries

Live online chat support

Home support

Email support

Account management & payments

Access bill statements

Both

Check data balances

Both

Pay bills

Website

Schedule bill payments

Neither

Alert method - payment reminder

Late payment fee

$10

Promoted nbn plans

Promoted

Fast Speed

Pro 100

  • No contract
  • Phone bundle included
  • Modem included
  • BYO modem available
Data/month

Unlimited

Speed Tier

Premium

85Mbps typical evening speed

Promoted

Low Cost

Senior Premium 25

  • No contract
  • Modem included
  • BYO modem available
Data/month

Unlimited

Speed Tier

Standard

25Mbps typical evening speed

Promoted

Generic

NBN 250

  • No contract
  • Modem included
Data/month

Unlimited

Speed Tier

Premium

224Mbps typical evening speed

FAQs

Can I use a modem without a router?

Yes, you can use a modem without a router, but only for a single device.

Do I need both a modem and a router?

If you want to connect multiple devices to your home network, including over Wi-Fi, then yes, you will need both a modem and a router. In many cases, both functions can be performed by a single device.

Can one device serve as both a modem and a router?

Many modern devices combine the functions of both a modem and a router for convenience.