What the Researchers Say:

A "reasonable value for money" superannuation fund that is performing well in a number of assessment areas but with average or below average features and/or performance in a number of other areas of our assessment.

You should contact your financial adviser or this fund before making an investment decision.

  • MySuper Silver
  • Infinity Recognised
Fund data valid as of March 31, 2016

Typical Fees

Balance This Fund Industry Average Difference
5k $148 $155 -$7
50k $706 $628 $78
100k $1,326 $1,158 $168

Investment Allocation

Intl shares 20.0%
Aus shares 23.0%
Property 7.0%
Alternative 17.0%
Fixed interest 26.0%
Cash 7.0%

Fees & Charges

Administration Fee ($) $86
Administration Fee (%) 0.64%
Investment Fee 0.60%
Switching Fee $0
Exit Fee $36.45
Account Size Discount No
Employer Size Discount Yes

Fund Features

Financial Planning Service
Health Insurance
Home Loans
Credit Cards
Binding Nominations
Non-lapsing Binding Nominations
Insurance Life Event Increases
Anti-detriment Payments
Long Term Income Protection

About this Fund

Membership 2,144,697
Total Assets $53,718,067,000
Year Started 2014
Target Market All Industries
Offered to Public? Yes
Fund Type Master Trust-MySuper

Fund Highlights - provided by AMP CustomSuper - MySuper

Lifecycle investment strategy
Active portfolio management
Insurance available on an opt-in basis or built into the employer plan
Online member access via My Portfolio

Fund Rating Snapshot

  • Legend:
  • Excellent
  • Good
  • Average
  • Below Average
  • N/A

Rating Categories Clockwise from top

Performance is based on the past 5 years for their core balanced option
Investment Choices
Points scored on additional benefits to members ie: Home loans, Credit Cards, Health Insurance, Reverse Mortgage, shopping discounts, anti detriment payments and many others
Investment Processes
Points scored on contribution collection, via cheque, cash, Eftpos, Bpay, direct debit and other features
Small Account Fees
Points scored on the fees and charges based on an account size of $5k
Medium Account Fees
Points scored on the fees and charges based on an account size of $50k
Large Account Fees
Points scored on the fees and charges based on an account size of $100k
Death Insurance
Points scored on premium costs and features for Death Insurance ie: Min/Max level of cover, cover available during unpaid, whilst overseas, max age and other features
Death and TPD Insurance
Points scored on premium costs features for Death and TPD Insurance ie: Min/Max level of cover, cover available during unpaid, whilst overseas, max age and other features
Income Protection Insurance
Points scored on premium costs features for Income Protection insurance ie: Min/Max level of cover, cover available during unpaid, whilst overseas, max% on monthly salary, waiting days available and other features
Member Services
Points scored on additional benefits offered to members ie Statement frequency and newsletter communications and other features
Administration Services
Points scored on the fund structure ie switching between investments, selecting regular contributions, nominated beneficiary changes, changing insurance options. For Service features like call centre, adviser services reports and many other features.
Financial Advice
Points scored on features in respect to financial advice facilities offered ie, by phone, internet, face to face, cost of scaled advice and others.
Points scored on Trustee structure, number of independent directors , renumeration and proxy voting policy and risk

Score Explanation

Excellent: Score of 75%-100%
Premium performer in this area. Well above benchmark.
Good: Score of 51%-74%
Better than most funds. Above benchmark
Average: Score of 26%-50%
Placed close to benchmark
Below average: Score of below 25%
Not quite up to speed. Lower than benchmark.

Investment Option Performance

Asset Allocation Category FYTD FY 2015 FY 2014 FY 2013 FY 2012 FY 2011 Comparison
Balanced 0.47%
High Growth -0.15%
Conservative Balance 0.34%
Capital Stable 0.38%
  • Legend:
  • Outperformed average
  • Underperformed average
  • Negative returns

Annualised figures are the average per year returns of the rated option based on the cumulative returns for the past 5 years to 30/06/2015, past performance is not a reliable indicator of future performance. Performance and fee data is based on the option which is rated by SuperRatings and stated on each product's landing page.

Benchmark investment information - how performance is measured

To ensure comparability for consumers, the RateCity superannuation comparison is based on the asset allocation of each of the MySuper/Pension products, irrespective of the name of the investment option. This methodology allows consumers to compare products on a like for like basis and removes any ambiguities associated with the name of the investment option. For example, an investment option may be classified as growth, however its asset allocation may in fact mean it should be classified as high growth. By using the asset allocation as the dominant identifier, we believe this provides the most robust framework for consumers to compare funds and recognise that this is a consistent approach to that of SuperRatings methodology.

Option Type Percentage of Growth Assets
min-max %
High Growth 91-100%
Growth 77-90%
Balanced 60-76%
Conservative Balanced 41-59%
Capital Stable 20-40%
Secure 0-19%

What the researchers say

AMP CustomSuper was established in 1993 to cater for large employer groups. It has been closed to new employer plans. AMP CustomSuper - MySuper was introduced in January 2014.

AMP CustomSuper - MySuper uses a lifecycle investment approach, which is designed to reduce the level of growth assets members are exposed to as they approach retirement. The MySuper 1960s option under-performed the Superratings Index in 2015. Long term returns are currently not available. Choice members have access to over 70 Single Manager and Multi-Manager investment options. Access to Lifestage strategies and Term Deposits is also provided.

Fees associated with this product are rated as average across all account balances assessed. However, discounted MySuper Administration Fees may be negotiated by an employer plan. No switching fees are charged, although changing investment options may incur transaction costs. An exit fee applies for partial and full withdrawals.

AMP CustomSuper provides members with access to Death only, Death & TPD and Income Protection (IP) cover. Members can apply for up to $3 million of Death & TPD cover, or increase their existing cover upon the occurrence of certain life events without medical evidence. IP is available with 2 year and to age 65 benefit periods, with a choice of 30, 60, 90 and 180 day waiting periods. As premiums are tailored to individual employer plans, our assessments are indicative only.

AMP's new look website provides access to a variety of financial simulators and retirement calculators. Members can also manage their superannuation on desktops, tablets and their mobile phones via My Portfolio.

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