Metered Energy Holdings Pty Ltd
Established in 2004, Metered Energy is an Australian-owned energy provider. It’s based in Queensland and provides electricity, gas, and hot water services to customers across regional and South East Queensland. It aims to provide its customers with energy services at an affordable and competitive rate while offering professional support.
Unlike most energy retailers, Metered Energy caters to developers, body corporates, unit owners and tenants. It claims to offer the best energy solution for your building based on your personal needs. So, suppose you’re looking for a new energy supplier for your building or are a tenant moving to a property. In that case, you might want to know more about Metered Energy’s reviews, rates and plans.
What you should know about Metered Energy's electricity rates and plans
Metered Energy offers two single rate tariff plans and claims to have no hidden fees or charges. Remember that the prices mentioned below are an estimate and will likely change based on your location, consumption, and energy distributor.
All Metered Energy plans are variable plans which means the rates can change at any time. Metered Energy will notify you of this change before it occurs. Metered Energy doesn’t charge any exit or moving fees on its plans and offers monthly billing.
South East Queensland Residential Electricity Plan
The South East Queensland Residential Electricity Plan is available to customers in the area looking for a simple and straightforward plan. When estimating the cost of this plan, there is an assumption that the household will use 8.5 kWh per day. The estimated price for a single person household is $1,140 per year. As the household size increases to 2-3 people, the estimated cost increases to around $1,580 per year. And, for a household with more than five people, it’s estimated that your energy costs will be about $2,180 annually.
Regional Queensland Residential Electricity Plan
The Regional Queensland Residential Electricity Plan is for customers who live outside the Sout East Queensland region covered by that plan. Contact Metered Energy to find out which plan covers your area. Assuming you use 8.5 kWh per day, the cost of this plan for a single person household will likely be $1,110 per year. For a home with 2-3 people, you'll likely pay around $1,540 annually. And, for a household of more than five people, your energy costs may increase to $2,110 per year.
Metered Energy gas plans
Metered Energy doesn’t provide any specific prices or plans for gas at the moment. They do offer gas to units that are part of a body corporate, with large gas usage metered and charged per megajoule (MJ). Un-metered appliances, including gas cooktops, are billed based on usage.
Does Metered Energy offer any concessions or rebates?
Yes, Metered Energy offers concessions to certain customers who have applicable government support cards. To access a rebate with Metered Energy, you need to have a valid pensioner’s concession card, Repatriation Health Card, Queensland Government Seniors Card, Health Care Card, or Australian Government ImmiCard. If you hold one of these cards, you just need to fill in the application form available on Metered Energy’s website.
How to sign up with Metered Energy
If you’re looking to connect with Metered Energy, you can contact them on 1300 633 637 or 07 3891 3733 from Monday to Friday between 7.30 am and 5.30 pm. Alternatively, you can sign up on their website by filling out a move-in form. You’ll have to provide your identification details, property address, size of your household, and moving date. Once you’ve submitted these details, Metered Energy customer support will contact you via email or phone to organise your connection.
How to pay your Metered Energy bill
Metered Energy has multiple payment methods available to make it as easy as possible for you to pay your energy bill. You can choose to:
- Pay online via credit card
- Paying your bill via Centrepay
- Use a direct debit and automate paying your bill
- Pay with internet or phone banking via BPAY
- Via mail by sending Metered Energy the payment slip at the bottom of your bill with a cheque to Metered Energy Holdings Pty Ltd, PO Box 192, Bulimba QLD 4171
If you’re an existing customer of Metered Energy and are experiencing any financial hardships, the team can help you out. All you need to do is call the Metered Energy contact number on 1300 633 637 and discuss your circumstances to find a payment plan that suits you. If you just need an extension on your bill, you can apply for a payment extension. Metered Energy will review your request and answer within a day if they approve or deny your extension request.
How to cancel your Metered Energy plan
If you want to change your existing energy plan and disconnect your Metered Energy account, the process is pretty straightforward. You can fill the Move Out form available on the Metered Energy website or call them on 1300 633 637. You’ll need to provide your account number, identification and address details.
Should you switch to Metered Energy?
To decide if Metered Energy is the right choice for you, make sure you review all of Metered Energy rates and features. If you’re still unsure, you can call the customer service team on Metered Energy’s phone number 1300 633 637 to discuss if they can customise any residential energy plans to suit your needs. Also, don’t forget to compare plans to make sure you’re still getting the best deal available on the market.
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How to find cheap gas and electricity?
One of the best ways to find cheaper gas and electricity plans is to compare the plans offered by various service providers in your area. You can compare any perks or discounts available from the retailers and the standard costs and fees. You’ll also be able to calculate the estimated monthly, quarterly, and annual costs.
Be careful choosing based solely on these upfront perks or costs, however. These discounts or lower usage perks may end when the contract or benefit period expires on your current plan. When you compare online, you can often find a better plan.
Your total energy bill includes supply and usage charges, which vary from one provider to another. You can shop around online to find a retailer that offers competitive prices on these charges and any other fees. Discounts can help reduce your bill, and it makes sense to review your bill and think about how to find cheaper gas and electric providers at least once a year.