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Cashback exodus rattles refinancing market + investors ramp up new lending in time for spring

Eden Radford avatar
Eden Radford
- 5 min read
Cashback exodus rattles refinancing market  + investors ramp up new lending in time for spring

The value of refinanced mortgages plummeted in the month of September, dropping to $18.53 billion, the lowest level in almost a year.

The latest ABS lending indicator data for September, released today, shows the value of refinanced loans dropped by $1.56 billion from the previous month and down over $3 billion compared to the peak in July 2023.

The drop comes on the back of a mass exodus away from cashback deals offered by lenders to encourage people to switch.

In March of this year, 35 lenders offered cashback incentives to refinancers. Today there are just 15, with CBA ditching the perk at the end of May, and Westpac and NAB ending their offers on 30 June.

Total value of refinancing – September 2023

Sep-23Monthly changeYear-on-year changeTotal since start of hikes May 22 – Sept 23
$18.53 billion-$1.56 billion

-7.8%

+$276 million

+1.5%

+$327.16 billion

Source: ABS Lending Indicators Sept 2023, released 2 Nov 2023, seasonally adjusted data.

Source: ABS Lending Indicators Sept 2023, released 2 Nov 2023, seasonally adjusted data.

Investor lending continues to ramp up

Investors drove the modest increase in home lending in the month of September, with the value of new investors loans rising by 2.0 per cent from the previous month and up by 2.6 per cent from the same time a year ago.

Owner-occupiers took a back seat this month, dropping by 0.1 per cent and down a significant 8.4 per cent from last year.

Value of new home loans approved in September

ValueMonthly changeYear-on-year change
TOTAL$25.01 billion+$159 million

0.6%

-$1.24 billion

-4.7%

Owner-occupier$16.06 billion-$14 million

-0.1%

-$1.46 billion

-8.4%

Investor$8.95 billion+$173 million

+2.0%

+$227 million

+2.6%

Source: ABS Lending Indicators Sept 2023, released 2 Nov 2023, seasonally adjusted data.

First home buyers

Owner-occupier first home buyers rose in the month of September, however, at just 9,213 new loans, this figure is well below the recent peak in first home buyers which occurred in January 2021 when 16,298 loans were settled.

Number and value of new owner-occupier first home buyer loans in September

AmountMonthly changeYear-on-year change
Number of new loans9,21350
0.5%
-59
-0.6%
Value of new loans$4.64 billion$62 million
1.4%
$139 million
3.1%

Source: ABS Lending Indicators Sept 2023, released 2 Nov 2023, seasonally adjusted data.

No. new owner

Source: ABS Lending Indicators, seasonally adjusted data.

Borrowers opting for fixed rates drops to lowest level in almost a year

The proportion of new and refinanced loans opting for a fixed rate dropped for the second month in a row, down to 4 per cent in September 2023 – the lowest proportion since October 2022.

It is also dramatically down from the peak of fixing in July 2021 which was 46 per cent.

Value of new loans: fixed vs variable

Fixed vs variable

Source: ABS Lending Indicators, original data.

RateCity.com.au research director, Sally Tindall, said: “Refinancing has plummeted to its lowest level in almost a year on the back of a mass exodus by lenders away from cashback incentives.”

“The drop in both refinancing and cashback deals is not a coincidence. It’s proof the cashback carrot was an effective motivator to encourage borrowers to switch,” she said.

“In March, there were 35 lenders offering cashback incentives driving existing borrowers to refinance. Today, there are just 14, with the majority of cashback offers scrapped after CBA pulled the pin in May.

“The only thing more likely to motivate a customer to refinance than $4,000 in cold hard cash, is the threat of that deal coming to an end. That’s why we saw refinancing hit a record high in July, as the rush of last-minute refinance applications from CBA, Westpac and NAB were settled.

“Borrowers who haven’t yet managed to refinance their loan haven’t missed the boat.

“There are still plenty of smaller lenders offering competitive rates, some of which still include an upfront cash sweetener.

“The value of new investor loans has been broadly increasing for the majority of this year, with the September figures recording the highest value since August 2022.

“Investors were largely in retreat at the start of the year, but have been steadily coming back into the market in recent months, bolstered by both strong growth in property price rises and rental returns,” she said.

Number of lenders

Source: RateCity.com.au

List of lenders still offering home loan cashback deals at March 1 2023 vs today

Max cashback
Lender1-Mar-23Today
AMP$4,000GONE
ANZ$4,000$2,000
Bank of China$3,000$4,000
Bank of Melbourne$4,000$2,000
Bank of Queensland$3,000$2,000
BankSA$4,000$2,000
BankVic$4,000GONE
Bankwest$3,000GONE
bcu$4,000GONE
CBA$2,000GONE
Credit Union SA$2,500GONE
Defence Bank$4,000$4,000
Geelong Bank$2,000GONE
Great Southern Bank$3,000GONE
Greater Bank$4,000GONE
Heritage Bank$4,000GONE
HSBC$3,288GONE
imb bank$3,000$2,500
ING$3,000GONE
LCU$1,500GONE
Loans.com.au*N/A$4,000
ME Bank$4,000$3,000
MyState Bank$3,000GONE
NAB$2,000GONE
Newcastle Permanent$3,000$2,000
People's Choice$4,000GONE
RACQ$2,000$2,000
RAMS$4,000$3,000
Reduce Home Loans$10,000$10,000
Regional Australia Bank$2,000GONE
St. George Bank$4,000$2,000
Summerland Credit Union$3,000GONE
Suncorp Bank$4,000GONE
ubank$5,000GONE
Westpac$3,500GONE
P&N Bank$2,000GONE

Source: RateCity.com.au. *Note: loans.com.au cashback offer only available through comparison websites. Defence Bank offer exclusive to defence force members.

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Product database updated 20 May, 2024

This article was reviewed by Research Director Sally Tindall before it was published as part of RateCity's Fact Check process.