Bright Spark Power energy

There is a growing awareness amongst Australian consumers these days about the need for more environmentally-friendly energy. More and more people are making choices that support renewable energy. Aligned to this trend, Bright Spark Power is a new power company offering 'clean' energy. 

Bright Spark Power is completely Australian-owned and operated. The retailer launched in New South Wales and has recently expanded into Queensland. Bright Spark Power prides itself on bringing a fresh outlook to the energy retail industry and aims to improve choice in the local energy retail market, especially around renewable energy.

Bright Spark Power says it offers reasonable rates and services to customers. Its long-term goal is to contribute to the sustainable energy future of Australia. 

The price that Australian consumers pay for electricity has been rising, and over 90 per cent of electricity in the country is still produced using fossil fuels. When compared with other countries, such as Scotland, England, Germany, the Netherlands, and New Zealand, Australia has a far lower percentage of power from renewable sources such as hydro, wind, and solar. 

Bright Spark Power was set up to make a difference in this area. The team wanted to help contribute to Australia’s transition from coal and gas to renewable energy. 

If you’re interested in supporting completely Australian-owned companies,  Bright Spark Power may appeal to you, as it has no overseas investors. All customer care centres are within the country, which means they may be able to solve your issues faster. 

There is a simple and straightforward pricing plan provided by Bright Spark Power’s ‘Best Rate Guarantee’. Customers who sign up for the 12-month contract plan will have a fixed electricity rate for a year and will not be charged any fee for the new connection. Bright Spark Power guarantees that your rate will never rise and that any savings will be passed on to you if rates fall. This saves you the effort of comparing suppliers to check if there are other new and cheaper plans on the market - though we suggest you still compare prices and plans from time to time. With Bright Spark Power, you don’t need to deal with confusing bills, complicated prices and short term offers and discounts. 

As an electricity supplier in New South Wales, the company also supports New South Wales energy social programs, which include energy rebates and schemes for low-income households, medical rebates, life support rebates, family energy rebates, and Energy Accounts Payment Assistance (EAPA). The social programs for the energy code are reviewed and revised on an annual basis for enhancements and adjustments.

​Bright Spark Power offers simple online self-management tools, transparent pricing, and easy-to-read bills. It also aspires to give customers more insight and control over their electricity use. It plans to deliver low-cost, simple-to-install electric car charging systems for residences, apartments, and businesses to make the transition to electric vehicles easier. A ‘carbon negative’ (not ‘carbon neutral’) scheme also supports investment in native forest regeneration, in addition to carbon offsets.

Bright Spark Power offers a 10-year plan that aims to provide consumers with the ability to influence Australia's energy future. When you opt for this plan, 50 per cent of the power you use is sourced from renewable sources within five years and 100 per cent within ten years.

The company claims that if you complete your signup by 2:00 pm the day before you move into a property in NSW or QLD, your link will be set up as soon as the next business day. It can, however, take up to three business days. If you're staying at the same address and simply switching from your current electricity provider to Bright Spark Power, the company will try to complete the switchover in three business days, but it might take up to 15 days.

The 'reference price' is a rough benchmark of what an average customer may pay over a year. Customers can compare plans from different energy retailers more easily with this. The Australian Energy Regulator sets the reference price for each distribution zone each year based on the average annual consumption in that region. The difference between their prices and the reference price is shown on all Bright Spark Power plans, which the company says promotes transparency. 

Bright Spark Power has launched two new market deals in NSW and QLD, each with its own set of features. They are the ‘Aussie Flat Rate' and ‘Aussie Flexi Rate'. There are more discounts available when a customer continues with the company for a year. Bright Spark Power, like many other companies, has chosen to sell plans without conditional incentives, focusing instead on low prices.

Aussie Flat Rate

The Aussie Flat Rate plan is marginally less expensive and comes with 12-month fixed rates. Although this is a fixed-rate deal, the retailer promises to pass on lower rates if prices fall.

Aussie Flexi Rate

The connection fee on the Aussie Flexi Rate plan is $39. You'll get variable rates rather than fixed rates. In NSW, this plan is slightly more expensive than the fixed-rate alternative, while in Queensland, it is the same amount.

Both these plans provide annual billing and prefer direct debit or credit card payments, which have no fees associated with them. Other modes of payment may attract additional charges. This retailer also uses electronic billing, which means you'll get your bill by email. The prices and features offered by Bright Spark Power are straightforward and transparent, but you should make a choice that works best for you after considering all the details and comparing the retailer to others.