ING Personal Loans
ING Australia is part of ING Group, a multinational bank headquartered in Amsterdam, the Netherlands.
Based in Sydney, ING is Australia’s fifth largest bank. It has held an Australian banking licence since 1994 and has more than 1,700 staff and 2 million customers. ING also has a 24/7 contact centre in Tuggerah, NSW.
As well as personal loans, ING also provides home loans, transactional banking, superannuation, credit cards and insurance.
ING personal loan repayment calculator
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ING personal loans rates
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Fixed Rate Personal Loan
based on $30,000 loan amount for 5 years
Fully drawn advance
Pros and cons of an ING personal loan
- Fixed interest rate
- No ongoing fees
- No early repayment fees
- Establishment fee charged
- Potential late payment fee
- No variable-rate personal loan available
Features of an ING personal loan
ING provides unsecured personal loans of at least $5,000 and up to $30,000 for a personal loan. Borrowers can pay it off over a loan term of two to five years.
ING only has unsecured, fixed-rate personal loans and doesn’t have a variable-rate option.
This lender charges various fees on its personal loans including establishment fees and late fees. However, ING doesn’t charge ongoing fees and there are no penalty fees for early repayment.
ING doesn’t give different rates to different people based on their credit profile. The bank only has one personal loan rate, which is common for larger banks.
ING personal loans – customer service
ING has no branches, but it does have an ING Lounge in the Sydney CBD, open 9am to 5pm on weekdays.
Customers can also contact ING by phone, email and through the post. ING has a dedicated personal loans phone line, which is in operation from 8am to 8pm (AEST/AEDT) seven days a week.
If you’re an existing customer, you can also get in touch with ING using its online messaging service.
Who is eligible for an ING personal loan?
- Must be over the age of 18 and have a valid proof of ID (i.e. driver’s licence or passport).
- Must be an Australian citizen, New Zealand citizen or a permanent resident of Australia with an Australian residential address.
- Must earn at least $36,000 per year before tax and must be able to demonstrate this as your main source of income.
- Must have a good credit score.
How to apply for an ING personal loan?
The application process takes about 20 minutes and can be done through ING’s website.
- Complete the personal loan application form on the ING website.
- Submit the online application and wait for a response.
- Accept the contract.
- If you’re approved, you may be paid on the same day you accept the loan.
You may also need the following documents ready before you apply:
- PAYG payslips
- Proof of super income
- Bank statements
- Tax returns
ING personal loans review
As a big bank, ING provides personal loans suitable for those with good credit history. It does not provide personal loans for self-employed people.
Personal loan customers can borrow up to $30,000, with a maximum term of five years.
ING may charge various fees, including an establishment fee, and late fees. If you’re applying for an ING personal loan, it’s best to read the contract carefully. However, ING customers can pay off their loan early without penalty.
ING’s interest rate for personal loans are very low for a major bank lender. But borrowers with poor credit ratings will likely not be approved if they apply for an ING personal loan.
If you’re looking for the best personal loan rates for you, it’s worthwhile to compare personal loan rates from several different lenders and consider your personal financial situation.
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It can be hard to improve your credit score, as it usually requires sacrifice and discipline, but hard doesn’t necessarily mean complicated. Some simple ways you can give your credit score a boost include closing extra credit cards, reducing your credit card limit, pay off any loans and make loan repayments on time.
As a general rule, the lower your credit score, the more remedies you can apply and the greater the scope for improvement.
Some lenders will consider personal loan applications from a borrower with bad credit if the borrower has a family member with good credit willing to guarantee the loan (a guarantor).
If the borrower fails to pay back their personal loan, it will be their guarantor’s responsibility to cover the repayments.
Personal loans may require a borrower to provide proof of identity, proof of residence, details of any other outstanding loans (including credit cards), details of assets they own (e.g. savings, car, property), and proof of income.
While borrowers in full-time or part-time employment can often provide payslips and similar documents to prove their income, self-employed borrowers may need to provide other documents, such as bank statements or tax returns, to demonstrate that their income can cover a loan’s repayments.
If you’re having trouble being approved for a loan of less than $2000 and urgently need to purchase household essentials, there may be emergency loan options available to you.
For example, the No Interest Loans Scheme (NILS) allows low-income borrowers to take out interest-free loans of up to $1500 for essential goods and services.
For further assistance, consider contacting a financial counsellor, or calling the National Debt Helpline on 1300 007 007
It can be more difficult for unemployed borrowers to successfully apply for a personal loan. Most lenders require borrowers to have a regular income available to cover the cost of loan repayments.
If you’re self-employed, or if less than half of your income comes from Centrelink, you may not be eligible for some personal loan options. Consider contacting the lender before applying.
Much like applying for other personal loans, applying for personal loans for single parents will likely require the following:
- Proof of identity
- Proof of residence
- Proof of income
- Details of assets (e.g. car, home)
- Details of liabilities (e.g. credit cards, other loans)
- Loan amount
- Loan term
Many borrowers use quick loans to cover short-term or urgent costs, such as paying for car repairs, medical bills, or replacing broken appliances or electronics. Quick loans often have high interest rates compared with regular personal loans.
Before applying for a quick loan, consider your other available options, such as working out a payment plan or applying for an advance or extension.
Much like home loans, many personal loans can be refinanced. This is where you replace your current personal loan with another personal loan, often from another lender and at a lower interest rate. Switching personal loans may let you enjoy more affordable repayments, or useful features and benefits.
If you have a $5000 personal loan as well as other debts, you may be able to use a debt consolidations personal loan to combine these debts into one, potentially saving you money and simplifying your repayments.
Depending on the lender, personal loans and medium-amount loans for $5000 can sometimes be approved in under an hour, and give you access to the money the same day. Other loans may take 24 hours or longer to assess your application, and you may not get the money for a few days.
If you need to borrow $2000 or less, alternatives to getting a personal loan or payday loan include using a credit card or the redraw facility of your home, car or personal loan.
Before you borrow $2000 on a credit card, remember that interest will continue being charged on what you owe until you clear your credit card balance. To minimise your interest, consider prioritising paying off your credit card.
Before you draw down $2000 in extra repayments from your home, car or personal loan using a redraw facility, note that fees and charges may apply, and drawing money from your loan may mean your loan will take longer to repay, costing you more in total interest.