Finding out who your energy supplier is can take just a quick phone call or internet search. You could also find your energy provider on your latest energy bill.
Even people who are careful about tracking their household electricity and gas usage and expenses may not always remember offhand who their energy provider is. Luckily, to find your supplier for gas and electricity. all you need to do is check any available energy bill. You or someone in your household should have received a physical bill or a digital copy by email.
However, if you’ve moved to a new city or neighbourhood, finding out the energy supplier for that property could require a little more effort. If the property has been occupied previously, you could ask the previous occupant who the current energy supplier is. If you’re the first occupant, especially if the property is in a new development, you may need to check with the area’s energy distributor or visit the Australian Energy Regulator website.
How can I find out about my energy supplier online?
While moving into a new house is often exciting, setting up the home can come with its challenges. One of the first things to think about is getting energy and gas connected with an affordable energy plan.
Your home may already have an electricity connection, but you’ll still need to sign a contract with an energy provider. You may be able to move your energy connection from your previous residence if that provider supplies electricity and gas to your new location.
Remember that you’ll have to confirm if they offer the same energy plan at the new address, and give them notice of your moving in writing, at least two days before the move.
For Aussies applying for an energy connection in their new home, the internet can be an excellent source of relevant information if you know where to look. You’ll probably only want to know who is currently the cheapest energy supplier in your new neighbourhood.
Still, you should consider checking several energy suppliers and the plans they offer before deciding which plan or provider offers the most suitable terms for you. Typically, you can visit a comparison website such as RateCity, put in your postcode, and study different retailers’ plans in detail. You can then discuss the details with the retailer and customise a plan as necessary before signing any contracts.
Suppose you prefer only to find your energy supplier and contact them directly about their energy plans. In that case, you can start by learning which distribution networks operate in your state or territory. You can obtain this information either from the Australian government’s Australian Energy Regulator or by checking if your state or territory government website includes a page on energy retailers.
For instance, Victoria’s government hosts the Victorian Energy Compare page, which lists energy retailers, whether they have an electricity or gas license and their contact details. You can then go directly to one of the retailers and check the various energy contracts they offer.
This exercise can prove time-consuming and still leave you under-informed about your energy choices. You may still need to look up the terms of each retailers energy plans and the costs or tariffs they charge. You’ll find multiple sources online that offer you the information you are after. However, you can choose to jump between various sites or visit one website where you can get the information needed and compare energy plans.