With more than 47 million global customers and offices in over 70 countries, HSBC is one of the world’s largest banks. Since 1965, HSBC has been providing Australians with access to a large range of financial products and services like home loans, retail and commercial banking, financial planning, trade finance, payments and cash management.

Across Australia, HSBC services its customers through a national branch network offering the support you’d expect from a big bank. HSBC home loans have won numerous awards and offer their customers value for money mortgages and a range of complementary financial products and services.

  • Large variety of home loan products.
  • Extensive customer support.
  • Opportunity to bundle with other HSBC products.
  • Offers discounts on interest rates.
  • Some loans have moderate to high fees.
  • Some interest rates aren’t competitive.
HSBC customer service:

HSBC customers are spoilt for choice when it comes to contacting customer support. The HSBC contact centre hotline operates round the clock giving account holders 24/7 access to customer support. In addition, HSBC customer can contact a personal banking representative directly by email or by using the online enquiry form. HSBC also gives its customers the option of directing customer enquiries through Twitter. Customers also have the option of chatting directly with HSBC customer support through the online chat function on the HSBC website.

✓     Customer service centre (phone)

✓     Mobile app

✓     Online banking

✓     Email

✓     Live Chat

✓     Branch

HSBC Home Loan Calculator

Mortgage Balance

Monthly Repayment

Interest Rate


Remaining loan term:

26 years and 8 months

Savings over 10 years

HSBC Home Loans

How to Apply

Borrowers wanting to apply for an HSBC home loan can either complete an online enquiry form, pop into a branch or call through to the Contact Centre for more support. Before applying for an HSBC home loan, consider what you can afford to borrow and what other costs you need to factor in. To apply for an HSBC home loan, you will need to supply the following information:

  • Proof of identity by providing 100 points of identification.
  • Proof of income and employment including employers contact details.
  • Provide a list of debts, assets and liabilities.
Compare your product with the big 4 banks, or add more products to compare