HSBC is one of the world’s largest banks and provides a range of financial products, including home loans, credit cards, bank accounts, personal loans and insurance. It was founded in 1865 and is headquartered in London.
HSBC home loans range from standard owner-occupier home loans and investor home loans to specialist market linked loans, line-of-credit loans, home equity loans and more.
HSBC has branches throughout most states in Australia and offers customer service online, via email and over the phone.
HSBC home loans rates
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- Large variety of home loan products.
- Extensive customer support.
- Opportunity to bundle with other HSBC products.
- Offers discounts on interest rates.
- Some loans have moderate to high fees.
- Some interest rates aren’t competitive.
HSBC customers are spoilt for choice when it comes to contacting customer support. The HSBC contact centre hotline operates round the clock giving account holders 24/7 access to customer support. In addition, HSBC customer can contact a personal banking representative directly by email or by using the online enquiry form. HSBC also gives its customers the option of directing customer enquiries through Twitter. Customers also have the option of chatting directly with HSBC customer support through the online chat function on the HSBC website.
- Customer service (phone, email branch)
- Mobile app
- Online banking
- Live Chat
How to Apply
Borrowers wanting to apply for an HSBC home loan can either complete an online enquiry form, pop into a branch or call through to the Contact Centre for more support. Before applying for an HSBC home loan, consider what you can afford to borrow and what other costs you need to factor in. To apply for an HSBC home loan, you will need to supply the following information:
- Proof of identity by providing 100 points of identification.
- Proof of income and employment including employers contact details.
- Provide a list of debts, assets and liabilities.
About HSBC home loans
HSBC home loans are popular options for investors buying property using foreign currency (expatriate home loans and market linked home loans) thanks to the bank’s large presence in Hong Kong.
However, it also offers a range of other home loans, including owner-occupier home loans, local investor home loans, construction loans and lines of credit.
HSBC offers home loans to suit a variety of borrowers in Australia:
- First homebuyers
- Seniors (home equity loans)
Borrowers can also choose from a variety of interest rate options on HSBC mortgages:
- Principal-and-interest home loans
- Interest-only home loans
- Split home loans
- Variable interest rates
- Fixed interest rates
Some HSBC home loans come with limited-time interest rate discounts and other introductory offers. HSBC Premier home loans also offer additional benefits to customers who meet the eligibility requirements.
HSBC home loan rates
HSBC home loan rates range from moderately low to high depending on the type of borrower and home loan. Generally speaking, owner occupiers paying principal and interest receive the lowest interest rates while investors paying interest only receive the highest interest rates.
Home loan rates can also vary based on whether they are variable or fixed, and how much of a deposit is put down.
Typically, HSBC borrowers who can make large deposits can also negotiate lower interest rates. With this in mind, HSBC home loans are generally geared towards customers with existing capital – although high-LVR loans are available in some circumstances.
In terms of fees, upfront fees tend to be high, while ongoing fees tend to be very low. A discharge fee may also apply at the end of the loan term. Loan repayments can be made weekly, fortnightly or monthly.
HSBC home loans review
HSBC offers a range of home loan options, primarily aimed at overseas and local investors. However, it also offers home loans for first homebuyers, upgraders and refinancers.
While some HSBC home loans come with moderately low interest rates, others attract high interest rates – so it’s important to compare what’s on the market before deciding if an HSBC home loan is the most suitable option.
Similarly, some HSBC mortgages come with an offset account and redraw facility while others don’t, meaning the level of flexibility depends on the type of home loan chosen.
Although HSBC is an established and well-known bank, it isn’t necessarily the cheapest when it comes to interest rates and fees. Borrowers may get the most value out of their home loan by taking advantage of rate discounts, special offers or other benefits through HSBC Premier.
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Most comparison sites give you information about rates, fees and features, but expect you’ll pay more with a low advertised rate and $400 ongoing fee or a slightly higher rate and no ongoing fee. The answer is different for each borrower and depends on a number of variables, in particular how big your loan is. Comparisons are either done based on just today or projected over a full 25 or 30 year loan. That’s not how people borrow these days. While you may take a 30 year loan, most borrowers will either upgrade their house or switch their home loan within the first five years.
You’re also expected to know exactly which features you want. This is fine for the experienced borrower, but most people know some flexibility is a good thing, but don’t know exactly which features offer more flexibility than others.
What is the flexibility score?
Today’s home loans often try to lure borrowers with a range of flexible features, including offset accounts, redraw facilities, repayment frequency options, repayment holidays, split loan options and portability. Real Time Ratings™ weights each of these features based on popularity and gives loans a ‘flexibility score’ based on how much they cater to borrowers’ needs over time. The aim is to give a higher score to loans which give borrowers more features and options.
They’re not always timely
In today’s competitive home loan market, lenders are releasing new offers almost daily. These offers are often some of the most attractive deals in the market, but won’t get rated by traditional ratings systems for up to a year.
The assumptions are out of date
The comparison rate is based on a loan size of $150,000 and a loan term of 25 years. However, the typical loan size is much higher than that. Million dollar loans are becoming increasingly common, especially if you live in metropolitan parts of Australia, like Sydney and Melbourne. It’s also uncommon for borrowers to hold a loan for 25 years. The typical shelf life for a home loan is a few years.
The other problem is because it’s a percentage, the difference between 3.9 or 3.7 per cent on a $500,000 doesn’t sound like much, but equals around $683 a year. Real Time Ratings™ not only looks at the difference in the monthly repayments, but it will work out the actual cost difference once fees are taken into consideration.