ANZ is one of the big four Banks in Australia and has been in operating since the 1830s. Now operating across the globe, ANZ is considered one of the top 50 banks in the world.

ANZ employs over 50,000 staff with a head office in Melbourne and branches located Australia-wide. These branches are where customers can meet with an ANZ Personal Banker for everyday banking advice, as well as speak to specialists in the areas of retirement, planning, investment and small business finance.

The bank has won a number of awards including Money Magazine’s Home Lender of the year award over ten times since 1999.

ANZ home loan calculator  

Interested in an ANZ home loan? RateCity has a suite of calculators that can show you what your repayments would be and how ANZ compares to its competitors. Simply plug in your borrowing amount below. 

  • Variety of home loan products to choose from.
  • Package deals available to bundle other financial products.
  • Comprehensive customer service offering.
  • Moderate to high interest rates.
  • Some products have moderate to high fees.
  • Higher rates for some types of customers.
ANZ customer service:

Home loan customers at ANZ are able to contact that bank on a range of specialised hotlines depending on their needs. This includes a direct line to the home loans department, a customer service line specifically for home loan customers and a financial hardship hotline that can assist you to restructure repayments should you find yourself in financial difficulties. Customers are also able to live chat with ANZ staff online to answer pressing queries or, if they prefer, talk to a staff member face to face at a branch.

  • Customer service centre (phone)
  • Mobile app
  • Online banking
  • Email
  • Live Chat
  • Branch
  • Mobile banking staff

ANZ home loans

How to Apply

ANZ provides potential customers with multiple ways of applying for a home loan. This includes calling the bank, applying online, visiting a branch or organising for an ANZ representative to come to you. Before applying for a home loan it is advisable to think about how much money you could conceivably borrow given your financial situation and income. You will also need to provide documentation when applying for a home loan. This will include:

  • Personal identification material.
  • Proof of income – whether you are self-employed or work for an employer.
  • Proof of other income, including rental.
  • Information regarding your current debts, liabilities and assets.
  • Personal insurance documents.

For refinancers you will also have to provide you home loan statements for the past three months and a current payout quote for the loan you wish to refinance. 

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