Bananacoast Community Credit Union

BCU, or the Bananacoast Community Credit Union, was formed in 1970 as the Banana Growers’ Federation Members Credit Union.

They are a member-owned credit union and now have over 20 branches throughout Queensland and New South Wales. They offer a range of products and services such as personal and business loans, home loans, credits cards, banking accounts and insurance, as well as banking services catering to children and students and financial planning services.

BCU has won numerous awards, including Money Magazine’s Credit Union of the Year Award in 2016.

BCU home loan calculator  
Interested in a BCU home loan? RateCity has a suite of calculators that can show you what your repayments would be and how Bankwest compares to its competitors. Simply plug in your borrowing amount below. 


  • Flexible repayment options.
  • Interest-only payments available.
  • Discounted interest rates on variable loans.
  • Limited branch access.
  • High standard variable rate.
bcu customer service:

Home loan customers can contact BCU in a variety of ways. There is a general service phone line and customers can also contact the bank online, via email or request a call back from a BCU home loan specialist. For those wanting more immediate contact, they can meet with BCU staff at their branches in New South Wales and Queensland.

  • Customer service centre (phone)
  • Mobile app
  • Online banking
  • Email
  • Live Chat
  • Branch
  • Mobile banking staff

bcu home loans

How to Apply

BCU gives potential customers a number of methods of applying for a home loan product. Customers can apply via an online form, by email, mail or fax, or by phone. They can also visit a BCU branch and apply in person. Before applying for a home loan it is advisable to think about how much money you could conceivably borrow given your financial situation and income. You will also need to provide documentation when applying for a home loan. This may include:

  • Personal identification material.
  • Proof of employment.
  • Proof of income, earnings and assets.
  • Information on expenses, liabilities and other loans.
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