Qudos Bank, previously known as Qantas Credit Union, is a customer-owned mutual bank that has operated since 1959.

Qudos is headquartered in Sydney. It has nine branches, including six in Sydney, one in Melbourne, one in Brisbane and one in Perth.

Qudos is a challenger mortgage lender that serves both owner-occupiers and investors, and offers below-average interest rates.

Qudos also offers savings accounts, term deposits, credit cards, personal loans, car loans, insurance and wealth management.

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Qudos Bank home loans rates

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Pros:
  • Below-average interest rates
  • Wide range of home loan products
  • Wide range of loan features
Cons:
  • Limited branch access
  • Upfront fees may apply
  • Ongoing fees may apply
Qudos Bank customer service:

Qudos Bank customers are able to phone a number of specialised phone lines that cover general member enquiries, financial planning andinsurance services. There is also a line for those experiencing financial hardship. Customers can also contact the bank via email, online or visit a branch. 

  • Customer service centre (phone)
  • Mobile app
  • Online banking
  • Email
  • Branch

How to Apply

Potential Qudos Bank home loan customers can apply for a loan in a number of ways. Customers can make an in-person or Skype appointment with a Qudos Bank employee, or apply online using the online application form on the bank’s website. They can also apply in person at a Qudos Bank branch or by phone. Before applying for a home loan it is advisable to think about how much money you could conceivably borrow given your financial situation and income. You will also need to provide documentation when applying for a home loan. This will include:

  • Personal identification material.
  • Proof of income and employment.
  • Proof of other assets, income and earnings.
  • Details on current debts, loans and liabilities.
  • Personal insurance documents.

About Qudos home loans

Qudos Bank is a challenger lender that aims to outcompete the big four banks on price and customer service.

Qudos Bank provides home loans to both owner-occupiers and investors, including first home buyers and refinancers.

Qudos offers no-frills home loans, full-featured home loans, low-deposit home loans and line-of-credit home loans.

Borrowers can choose between variable interest rates and fixed interest rates, and also have the option of paying principal and interest or interest only.

Depending on which loan they choose, borrowers can also get:

  • Offset accounts
  • Redraw facilities
  • Unlimited extra repayments
  • No upfront fees
  • No ongoing fees
  • Qantas points
  • Insurance discounts

Compared to the rest of the market, Qudos Bank’s interest rates and fees tend to range from very low to moderate.

Borrowers can apply for Qudos Bank home loans in-branch or over the internet.

Qudos home loan rates

Qudos Bank mortgage rates tend to range from very low to moderate, although they differ from loan to loan and borrower to borrower.

As a general rule, borrowers receive lower interest rates if they’re owner-occupiers, pay principal and interest and have a deposit of at least 20 per cent.

Conversely, borrowers generally receive higher interest rates if they’re investors, pay interest only and have a deposit of under 20 per cent.

Also, Qudos Bank’s no-frills and packaged home loans tend to come with lower interest rates than their other mortgage products.

Qudos Bank interest rates can be fixed or variable. Qudos also offers borrowers the option of ‘split loans’ – mortgages that are part fixed and part variable.

Qudos home loans review

Qudos Bank is a challenger bank that tends to offer lower interest rates and lower fees than the average home loan lender, with pricing ranging from very low to moderate.

Qudos may be a good option for borrowers who want a competitive alternative to Australia’s big four banks.

The lender, which has branches in four states, caters to the full range of home loan customers:

  • Owner-occupiers
  • Investors
  • First home buyers
  • Upgraders
  • Refinancers

Qudos also offers a range of mortgage options:

  • No-frills home loans
  • Full-featured home loans
  • Low-deposit home loans
  • Line-of-credit home loans

Qudos mortgages have maximum terms of 30 years, and include various interest and repayment options:

  • Variable rates
  • Fixed rates
  • Split loans (part variable, part fixed)
  • Principal and interest
  • Interest-only

Each home loan product has different features, but options include:

  • Offset accounts
  • Redraw facilities
  • Unlimited extra repayments
  • No upfront fees
  • No ongoing fees
  • Qantas points
  • Insurance discounts

^Words such as "top", "best", "cheapest" or "lowest" are not a recommendation or rating of products. This page compares a range of products from selected providers and not all products or providers are included in the comparison. There is no such thing as a 'one- size-fits-all' financial product. The best loan, credit card, superannuation account or bank account for you might not be the best choice for someone else. Before selecting any financial product you should read the fine print carefully, including the product disclosure statement, fact sheet or terms and conditions document and obtain professional financial advice on whether a product is right for you and your finances.

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