Compare credit cards with complimentary travel insurance
Learn about what is covered by free credit card travel insurance today. Compare credit cards with free travel insurance, and consider a credit card that suits your needs.
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How capping credit card interest rates could save Australians $1.53 billion a year
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Complimentary travel insurance has long been a sought after feature of premium credit cards.
Free travel insurance has become one of the most popular credit card bonus features that can help lure a consumer in the combative credit card market.
Before the bags are packed, tourists are embracing travel insurance which provides the modern-day traveller peace of mind and the intrepid globetrotter a huge safety net.
Cover up for the unknown
Things can easily go awry when you’re out of your comfort zone so complimentary insurance comes to the traveller’s rescue with cover that can include:
* Medical cover for your doctor and hospital costs incurred overseas. Generally, pre-existing medical conditions are exempt and some cards can cap it to $500,000. If you do suffer from a medical condition some cards may charge a premium for cover.
* Cancellation fee protection for withdrawing from a planned holiday due to unseen circumstances. This can sometimes only cover the death of a relative, sudden illness of an immediate family member or natural disaster at your port of call or known residence.
* Travel inconvenience cover. This is handy if your luggage goes west and you end up with cancelled or delayed flights.
* Legal liability cover. If you damage someone else’s property or injure someone you will be covered by this.
But before setting off for your big adventure, be mindful of carefully reading what your policy covers and what it doesn’t. For those who live on the edge, bad news is mishaps in extreme sports are generally not covered. So it pays to check before you play.
It is a good way to protect yourself, but the onus is on you to check what you are covered for. Traditionally, travel insurance linked to credit cards generally doesn’t seem to have as much comprehensive cover as a separate individual travel insurance policy.
Credit card insurance usually cover travellers as they age, while in contrast the standalone policies charge much higher premiums for older tourists, especially those over 65.
It is also important to check if your spouse and children are covered, as come credit cards only protect the owners. Some credit cards do cover all family members, but this function may have to be activated for validity.
On the negative side, complimentary travel insurance is valued as a premium attribute so it is normally offered on rewards credit cards that attract higher annual fees and interest rates. For the-not-so-frequent traveller, this may not be beneficial in the long term. Some premium cards can attract expensive annual levies. The higher excess fees can also trip up a lot of people. Credit card travel insurance policies usually cover trips up to a certain timeframe (like 31 days or three months) so it always pays to check the product disclosure statement (PDS) before assuming your trip will be covered.
Typically, your travel insurance is activated when you use your credit card to book flights and accommodation. Cards may also expect you to buy a return ticket to validate insurance cover. Some cards offer the bonus of no overseas transaction fees on purchases whereas others can incur a charge of 2-4 per cent on every transaction made in foreign currency.
Be mindful that most credit cards cover overseas trips only and not all travel policies will cover isolated terrorist-related incidents.
Credit card insurance can save time and money for the frequent traveller, but the level of cover differs depending on the type of card and the insurance writer.
It is critical to compare your options; read the fine print so you can find a credit card or a standalone insurance that fulfil your travel needs.
Property Personal Finance Writer
A property and personal finance writer, Nick Bendel covers property, loans, credit cards, superannuation, and other bank products. Nick has previously written for The Adviser, Mortgage Business, Lifehacker, Business Insider, Yahoo Finance, and InvestorDaily, and loves getting elbow-deep in the latest ABS, APRA and RBA data.
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Frequently asked questions
What does ANZ credit card insurance cover?
ANZ offers complimentary insurance on some of its credit cards, which can provide some protection against unforeseeable incidents, like the theft of your card. Depending on the type of credit card you own, you may be eligible for different insurances. For instance, most ANZ credit card customers may qualify for Purchase Protection Insurance and Extended Warranty Insurance. Customers who own premium credit cards may also be eligible for Guaranteed Pricing, Rental Vehicle Excess, International Travel, and so on.
Consider checking your ANZ credit card insurance features listed in the Insurance Policy Information booklet to know which items are covered. Also, while ANZ issued the credit card, they are not the insurer. For this reason, you may need to send your insurance claims - and get your ANZ credit card insurance refund - to the insurance provider.
What type of complimentary travel insurance is available with Citibank credit cards?
The Citi Prestige, Premier, Rewards, Emirates Citi World MasterCard, and Gold cards provide complimentary travel insurance to customers. These Citibank credit card insurance benefits are managed and issued by Allianz Global Assistance (AGA).
Depending on the type of card, the Citibank credit card insurance coverage may include:
- Foreign travel insurance
- A comprehensive insurance policy for foreign travel for up to six months
- Transit accident insurance
- Accidental injury or demise while travelling on aeroplanes, buses, trains, or ferries in foreign locations
- Interstate flight inconvenience insurance
- Cover for unexpected cancellations, damaged or lost baggage, flight delays, or rental vehicle excess expenses for up to 14 days while travelling within Australia.
To be eligible for the complimentary Citi credit card insurance, you must book tickets using your card or through the Citi Travel Program.
What does BOQ credit card insurance cover?
All BOQ credit cards come with purchase cover insurance and guaranteed pricing, which can be claimed by eligible customers without activation. Some premium cards may additionally cover international travel, transit accidents, and interstate flight inconveniences, as well as offering extended warranties in select circumstances.
For instance, any “covered item” bought using your BOQ credit card may be eligible for purchase cover insurance if its value doesn’t exceed $10,000. Again, covered items usually include most business and household or personal items but exclude things like computer software, perishable food items, and arts and antiques. You should check your credit card’s product disclosure statement (PDS) to find out which of these complimentary insurances you may qualify for if any.
Does Woolworths Qantas offer any credit card insurance?
Credit cards can be useful for managing your expenses, but they also come with other advantages like credit card insurance. Your Woolworths Qantas Platinum Credit Card may offer a host of complimentary insurance options, which include:
- Travel insurance: Cover for your whole family when they travel with you, with unlimited overseas medical emergency cover and $500,000 accident insurance for accidental loss of life.
- Purchase security insurance: If you purchase an eligible product with your Woolworths Qantas Platinum Credit Card, the cost of theft or damage that occurred within 90 days of the purchase will be covered, provided the amount doesn’t exceed the purchase price of the item or up to $2500 per event.
- Extended warranty insurance: If you purchase eligible goods with your Woolworths Qantas Platinum Credit Card, this complimentary insurance will extend the manufacturer’s Australian warranty by up to 12 months.
- Global hire car excess waiver: If you’re legally liable to pay an excess or deductible in the event of loss or damage to a rental vehicle that was booked using your Woolworths Qantas Platinum Credit Card, the costs will be covered.
To find out more about Woolworths Qantas credit card insurance, you can call them on 1300 10 1234.
Does Macquarie Bank offer any credit card insurance?
Yes, Macquarie Bank may offer credit card insurance; it just depends on the type of Macquarie Bank credit card you have. There is a range of credit card insurance offers you can benefit from when you take out a Macquarie Bank credit card.
If you have a Macquarie Black or Platinum credit card, you have access to travel insurance for you, your spouse and any dependent children while travelling overseas. Under this travel insurance you receive:
- Interstate Flight Inconvenience Insurance, which provides cover for meals and clothing, depending on the delay
- Medical Emergency Expense Cover, which offers you unlimited cover for most medical expenses, and limited cover for dental treatment and emergencies caused by an act of terrorism
- Baggage, Money and Documents Cover, which is subject to certain sub-limits mentioned in the terms and conditions
As a Macquarie Bank credit cardholder, you could be eligible for Extended Warranty insurance, which provides an extension to the manufacturer’s Australian warranty on certain products. To access this cover, you must have purchased the product using your Macquarie Bank credit card.
Select Macquarie Bank credit cardholders might also be able to take advantage of Rental Vehicle Excess Insurance. This insurance will cover you for any excess or deductibles that you’re liable to pay during the rental period.
Most Macquarie Bank credit cards also come with purchase protection insurance which protects you against fraudulent transactions. You should check the terms and conditions to find out more.
What is the American Express credit card insurance coverage?
Several American Express credit cards, including the Gold, Platinum and Green cards, come with international and domestic travel insurance, shopping and purchase protection and smartphone screen insurance. All you have to do to activate your American Express credit card insurance cover is use it to pay for eligible purchases, travel, and a smartphone.
The complimentary travel insurance requires you to be less than 80 years old with no pre-existing diseases and your travel must begin and end in Australia.
To make an American Express credit card insurance claim, you’ll need to lodge your request with Chubb Claim Centre within 30 days. Submit the form along with supporting documents like medical reports, original invoices and receipts. You can also contact Chubb on 1800 139 149 or file a claim via the Chubb website.
How do I file a Virgin Money credit card insurance claim?
To make a claim, you can either call Allianz Global Assist at 1800 072 791 or visit their claims page. If you’re making a claim related to any travel-related complimentary insurance, such as international travel or transit accident insurance, you may need to visit their travel claims website. Again, for filing a claim while travelling overseas, you can call Allianz at +61 7 3305 7499.
Before filing your claim, consider checking which complimentary insurances are available with your Virgin Money credit card. Customers who own a ‘no annual fee’ or ‘low rate’ credit card don’t get these benefits, while some other credit cards only come with guaranteed pricing and transit accident insurance.
Remember that you’ll need to submit proof that your credit card offers the complimentary insurance benefit which you are claiming. You can read the credit card complimentary insurance terms and conditions for details regarding the benefits available on your credit card.
What does Westpac credit card insurance cover?
If you own a Westpac credit card, one of the perks may be free travel insurance. If you’re eligible, you may be covered if you get sick while travelling, have lost your luggage, have to cancel a trip or have an accident while you’re on the move.
Besides these standard inclusions, the Westpac credit card insurance policy may also cover you for hospital essentials, emergency dental treatment and alternative transport if your original plans go awry. It may also cover loss of income when you get back home after being sick overseas and your pets’ boarding costs too.
If you have any queries, the Westpac credit card insurance contact number is 1800 091 710. You can submit a claim online.
Do I get HSBC credit card insurance on purchases I make?
As an HSBC credit card (HSBC Platinum, HSBC Platinum Qantas and HSBC Premier World) cardholder, you may be entitled to complimentary international and domestic travel insurance. This HSBC credit card insurance covers you for hospital stays and medical expenses, flight cancellations or delays, as well as lost luggage or personal items.
To be eligible for the insurance, you should have paid for at least 90 per cent of your overseas return travel ticket with your HSBC credit card. The cover is automatically activated without a need to contact HSBC. However, it’s always best to let your card issuer know when you travel overseas. If you have pre-existing medical conditions, you’ll need to contact Allianz directly to organise cover for these as they aren’t covered by the insurance. You can call Allianz on 1800 648 093.
The complimentary international travel insurance that comes with your HSBC Platinum credit card is valid for up to four months from the date of your departure from Australia. Your HSBC credit card insurance cover also covers your spouse and dependent children if 90 per cent of their travel ticket is purchased using your HSBC card.
Do I qualify for Bank of Melbourne credit card insurance?
You may be eligible for transit accident insurance, purchase security insurance, and extended warranty no matter which type of Bank of Melbourne credit card you own.
Some credit card customers may get coverage for international or domestic travel insurance, rental vehicle excess in Australia, and price guarantee as well.
However, the exact terms of the insurance coverage can differ based on the specific credit card. For instance, if you buy any personal items with a Level 1 credit card, your purchase security insurance may be valid for up to four months from the purchase date. For someone with a Level 2 credit card, such coverage may only be available for three months.
What types of NAB credit card insurance are available?
If you hold a NAB Premium, Platinum or Signature credit card or a NAB Platinum Visa Debit card, you could be eligible for the bank’s free travel insurance. You may be covered for overseas travel and interstate flight changes, along with transport accidents, domestic hotel burglary, purchase protection, extended warranty and price protection.
It’s important to note that the NAB credit card insurance only kicks in after you’ve made an eligible purchase, so you won’t get the credit card insurance benefits if you haven’t used the card.
To make a NAB credit card insurance claim, you can send an email to email@example.com. You can check the eligibility of your claim or make a claim online as well.
If you have a travel incident and need to speak to someone regarding your NAB credit card insurance, contact 24x7 Emergency Assistance on +61 7 3305 7499 (reverse charges may apply). You can also send an email to firstname.lastname@example.org.
Who is eligible for Bankwest credit card insurance
Bankwest offers complimentary overseas travel insurance to its Gold MasterCard, Platinum MasterCard and World MasterCard cardholders. Eligible Gold and Platinum MasterCard customers are covered for up to 31 consecutive days of travel, while the World MasterCard holders are covered for six successive months.
To receive the complimentary Bankwest credit card insurance, cardholders need to:
- Be under 80 years old
- Be travelling to a foreign destination
- Not have a cancelled or suspended card.
The complimentary insurance is also available to spouses and children if they travel with you for the entire period. The level of cover depends on the type of card and its credit limit. Some of the standard types of cover include:
- Overseas emergency medical assistance
- Personal liability
- Accidental demise
- Baggage and personal goods.
It’s important to remember that pre-existing conditions are not covered by the complimentary Bankwest credit card insurance. Other terms and conditions also apply.
If you are an eligible cardholder and need to make a claim, it can either be done online or by calling +612 8907 5615.
How does CBA credit card insurance coverage work?
If you have a Commbank credit card, insurance may be one of the benefits on offer.
You may be eligible for overseas medical and travel coverage, as well as coverage for interstate flight cancellations, transport accidents, extended warranty and price guarantees. You may need to check which types of insurance coverage you can access, as some types are not available to all customers.
To apply for CBA credit card insurance, you can contact the bank via its website. It’s also worth checking which types of insurance are available automatically and which require you to fulfil some conditions.
The Commbank credit card purchase insurance - called Purchase Security - is available to most CBA cardholders. You can find out more about the different types of insurance, their coverage limits and inclusions and exclusions in the Product Disclosure Statement.
What coverage does Coles credit card insurance offer?
Most customers who own a Coles credit card may be eligible for complimentary purchase protection insurance, but low rate card owners won’t receive this benefit.
Some premium credit cards issued by Coles include transit accident insurance and extended warranty cover in addition to purchase protection insurance. Covered items paid for at least partially with your Coles credit card usually qualify for purchase protection insurance.
However, you may only be eligible for transit accident and extended warranty coverage if the entire travel cost or purchase price is billed to the eligible card. Additionally, the extended warranty coverage matches the manufacturer’s warranty up to a maximum of five years. If your credit card offers extended warranty, but the covered item comes with a six-year warranty, you're unlikely to receive the benefit.
Does St. George Bank offer any credit card insurance?
Depending on the type of card they hold St. George Bank credit cardholders can benefit from a host of various credit card insurance offerings including:
Complimentary overseas travel insurance, covering:
- Medical and hospital expenses incurred while travelling overseas, with the exclusion of pre-existing conditions
- Loss or damage to personal property
- Legal liabilities
- Loss or damage to rental vehicles
- Unexpected cancellation of travel arrangements or any other unforeseen expenses
Complimentary purchase security insurance may be available to level 1 cardholders for four months and three months of complimentary insurance accessed by level 2 cardholders. This type of insurance covers loss, theft, and damage costs to eligible products purchased anywhere around the world, provided that the product was purchased using the St. George Bank credit card.
Extended warranty insurance may be available to St. George Bank credit cardholders, which extends the manufacturer’s Australian warranty on certain products purchased. For example, if you purchase a pair of headphones that comes with 11 months of warranty, St. George Bank will provide an extended warranty of 11 months, provided the entire purchase is charged to the St. George Bank credit card.
Select cardholders may be able to take advantage of St. George Bank’s rental vehicle excess insurance, which covers up to $5,500 for any excess or deductible which the cardholder is legally liable to pay during the rental period.
Does Bendigo Bank offer credit card insurance?
No matter which type of Bendigo Bank credit card you own, you may qualify for complimentary purchase protection insurance, extended warranties, and best price guarantee.
If you are eligible for one or more of these complimentary insurances, you won’t need to activate them separately. Consider checking the coverage limits as well as the terms of purchase to find out if they apply to your purchases. For instance, the annual coverage limit under Bendigo Bank’s purchase protection insurance for one type of credit card is $25,000. However, the coverage limit per item is $5,000, and you may have to pay an excess of $250 every time you file a claim.
Some Bendigo Bank credit card customers may also qualify for mobile device insurance, which covers the accidental damage to or loss of your phone. Again, the coverage limit varies for repairing or replacing your phone,compared to repairing accidental damage to your phone’s screen. Other complimentary insurance offered by Bendigo Bank on some credit cards includes coverage for overseas travel, domestic flight inconvenience, and transit accidents. If you rent a car using an eligible Bendigo Bank credit card, you may be able to get a waiver on the car rental excess as well.
Can a pensioner get a credit card?
It is possible to get a credit card as a pensioner. There are some factors to keep in mind, including:
- Annual income. Look for credit cards with minimum annual income requirements you can meet.
- Annual fees. If high fees are a concern for you, opt for a card with a low or $0 annual fee.
- Interest rate. Make sure you won’t have any nasty surprises on your credit card bill. Compare cards with a low interest rates to minimise risk.
How easy is it to get a credit card?
For most Australians, there are no great barriers to applying for and getting approved for a credit card. Here are some points that a lender will consider when assessing your credit card application.
Credit score: A bad credit score is not the be all and end all of your application, but it may stop you being approved for a higher credit limit. If your credit score is less than perfect, apply for the credit limit that you need, rather than the one you want.
Annual income: Most credit cards have minimum annual income requirements. Make sure you’re applying for a card where you meet the minimum.
Age & residency: You need to be at least 18 years old to apply for a credit card in Australia, and most require that you are an Australian citizen or permanent resident. However, there are some credit cards available to temporary residents.
How do credit cards work?
Think of credit cards as a short-term loan where you use the bank’s money to buy something up front and then pay for it later. Unlike a debit card which uses your own money to pay, a credit card essentially borrows the bank’s money to fund the purchase. When you apply for a credit card, the bank assesses your income and assigns you a credit limit based on what you can afford to pay back. At the end of each billing cycle, which is usually monthly, the bank will send you a statement showing the minimum amount you have to pay back, including any interest payable on the balance.
What is a credit card?
A credit card is a payment method which lets you pay for goods and services without using your own money. It’s essentially a short-term loan which lets you borrow the bank’s money to pay for things which you can pay back – potentially with interest – at a later date. Credit cards can also be used to withdraw money from an ATM, which is known as a cash advance. Because you’re borrowing money from a bank, credit cards charge you interest on the money you use (unless you repay the entire debt during the interest-free period). When you apply for a credit card, the bank gives you a credit limit which sets the maximum amount you can borrow using your card. Credit cards are one of the most popular methods of payments and can be a convenient way of paying for goods and services in store, online and all around the globe.