RateCity.com.au
powering smart financial decisions
RateCity.com.au
Westpac

Westpac Altitude Black (Altitude Velocity)

Purchase Rate

Purchase Rate

19.99

% p.a

Balance Transfer Rate

Balance Transfer Rate

0

% p.a

for up to 24 months, then 21.49%

Annual Fee

Annual Fee

$300

Max Free Days

Max Free Days

45

Late Payment Fee

$15

Purchase Rate

Purchase Rate

19.99

% p.a

Balance Transfer Rate

Balance Transfer Rate

0

% p.a

for up to 24 months, then 21.49%

Annual Fee

Annual Fee

$300

Max Free Days

Max Free Days

45

Late Payment Fee

$15

Quick credit card review

For Altitude Black (Altitude Velocity)

These are the benefits of this credit card.

  • Rewards Available through Velocity Frequent Flyer
  • Bonus 120,000 points subject to eligibility conditions
  • Ability to convert large purchases into instalment plans
  • Apple Pay, Google Pay and Samsung Pay available
  • Domestic travel insurance
  • Free international travel insurance
  • Free supplementary cards
  • Purchase protection insurance
  • Extended warranty
  • Rental car excess insurance
  • Concierge

These are the drawbacks of this credit card.

  • Higher than average ongoing purchase rate
  • Higher than average ongoing annual fee

TMD

Credit card overview

For Altitude Black (Altitude Velocity)

TMD

Details

Card Level

Premium

Card Type

MasterCard

Interest Free Days

Interest Free Days

45

Minimum monthly repayment

2% or $10

Minimum credit limit

$15k

Maximum credit limit

$75k

Free supplementary cards

Number free supplementary

1

Instant Approval

Fees

Annual Fee

Annual Fee

$300

Annual Fee Spend Waiver

Supplementary card annual fee

$0

Late Payment Fee

$15

Over limit fee

$15

Duplicate statement fee

$2

TMD

Electronic Wallet Service

TMD

Important Rates

Rates

Purchase Rate

Purchase Rate

19.99

% p.a

Cash advance rate

21.49%

Cash advance fee

2% or $2.5

Balance Transfer

Balance Transfer Rate

Balance Transfer Rate

0

% p.a

for up to 24 months, then 21.49%

Transfer Limit

$75k

max card limit

Balance Transfer Fee

$0

TMD

Overseas spending

Foreign Exchange Fee

3% on Mastercard

Overseas charges

Overseas charges

$2.5

Estimated ATM Cost

-

Rewards

Program name

Velocity Frequent Flyer

Rewards Available

Gift Card, Domestic Flights, International Flights

Eligibility

Minimum age

18

Minimum income

$75k

Eligibility conditions

You have a regular, verifiable income

Residency

TMD

Earn Rates

RateCard TypeEarnsCondition
0.75 points for $1 spentMastercarduncappedeligible domestic and overseas purchases
Available
Not available
Data not captured

Perks

  • DOMESTIC TRAVEL INSURANCE
  • FREE INTERNATIONAL TRAVEL INSURANCE Available for covers up to $20,000 for loss or damage to personal property, $550 for loss or damage to travel documents and $2.5 million of personal liability cover
  • FREE SUPPLEMENTARY CARDS
  • PURCHASE PROTECTION INSURANCE Cover lasts for 120 days per year
  • EXTENDED WARRANTY Warranty is extended for the same duration as the original warranty up to 2 years.
  • RENTAL CAR EXCESS INSURANCE Covers up to $5500
  • CONCIERGE
Specials
  • Bonus Points Earn up to 120,000 bonus Velocity Points and 0% p.a. on 24 months on balance transfers
    Earn up to 120,000 bonus Velocity Points Spend $4,000 or more on eligible purchases within 90 days of new card approval and you'll get 120,000 bonus Velocity Points. Offer excludes customers who hold/held any Westpac Rewards credit card in the last 12 months. 0% p.a. for 24 months on balance transfer when requested at card application. 1% balance transfer fee applies. New cards only. T&Cs apply.

Target Market Determination

Visit Westpac to view Target Market Determination.

Other Restrictions

Annual fee includes Velocity fee of $50

Embed

FAQs

Increase your credit card limit with Westpac

You can apply to increase your Westpac credit card credit limit at any time, and most credit card providers have made it really easy to do so. You can use your online banking portal, the credit card provider’s mobile app, or even the telephone. 

Applying online to increase your credit limit with Westpac is the easiest option if you’ve already activated Westpac Live Online Banking. All you need to do is fill in the required information and then hit ‘submit’ to apply for an increase in your credit card limit.

Most banks will ask for details of your financial situation at the time of applying for a credit increase. This is done to ensure your new limit meets the lender’s criteria. 

You can apply for increasing your credit limit in any of the following ways:

  1. Visiting your nearest Westpac branch
  2. Calling Westpac on 1300 651 089
  3. Logging in on Westpac Live Online Banking

What does Westpac credit card insurance cover?

If you own a Westpac credit card, one of the perks may be  free travel insurance. If you’re eligible, you may be covered if you get sick while travelling, have lost your luggage, have to cancel a trip or have an accident while you’re on the move.

Besides these standard inclusions, the Westpac credit card insurance policy may also cover you for hospital essentials, emergency dental treatment and alternative transport if your original plans go awry. It may also cover loss of income when you get back home after being sick  overseas and your pets’ boarding costs too.

If you have any queries, the Westpac credit card insurance contact number is 1800 091 710. You can submit a claim online.

 

How easy is it to get a credit card?

For most Australians, there are no great barriers to applying for and getting approved for a credit card. Here are some points that a lender will consider when assessing your credit card application.

Credit score: A bad credit score is not the be all and end all of your application, but it may stop you being approved for a higher credit limit. If your credit score is less than perfect, apply for the credit limit that you need, rather than the one you want.

Annual income: Most credit cards have minimum annual income requirements. Make sure you’re applying for a card where you meet the minimum.

Age & residency: You need to be at least 18 years old to apply for a credit card in Australia, and most require that you are an Australian citizen or permanent resident. However, there are some credit cards available to temporary residents.

Can a pensioner get a credit card?

It is possible to get a credit card as a pensioner. There are some factors to keep in mind, including:

  • Annual income. Look for credit cards with minimum annual income requirements you can meet. 
  • Annual fees. If high fees are a concern for you, opt for a card with a low or $0 annual fee. 
  • Interest rate. Make sure you won’t have any nasty surprises on your credit card bill. Compare cards with a low interest rates to minimise risk.

What is the minimum income required for an American Express credit card?

The minimum income requirement for an American Express credit card will depend on the card of your choice. You must satisfy American Express’s minimum income criteria for the selected card to receive card approval. 

For instance, you should be earning a minimum of $100,000 annually if you wish to own an American Express Platinum Card. An Explorer Card eligibility criteria may be easier to meet with a lower minimum income requirement of $65,000 annually. You might also consider the David Jones Platinum American Express Card if your personal income is more than $65,000 per year and you’re interested in earning points on your daily shopping at your local DJs store. 

Can I cancel my payment on PayPal?

You may not be able to cancel all transactions made via PayPal. However, you can cancel unclaimed payments. An unclaimed payment means the recipient hasn't received or accepted it. Here is how you can cancel these types of payments:

  1. Log into your PayPal account 
  2. Click on Activity at the top of the screen
  3. Find the payment you want to cancel
  4. Click  Cancel
  5. Click the Cancel Payment button to confirm

It’s important to note that if the payment remains unclaimed for 30 days, it'll be cancelled automatically and refunded to you.

In case of completed payments, you have 180 days from the time you made your payment to contact the vendor and request a refund. You can find the seller's contact details in the activity tab. 

Also, when it comes to an unauthorised transaction, you can reach out to the Resolution Center at PayPal. Additionally, if you haven’t received the delivery from the seller, you can file a dispute against the seller to get a refund. 

Can I pay my credit card bill with PayPal?

If you earn an income in a foreign currency, you’ll typically want to use Australian dollars to pay your Australian credit card bill. You can either transfer the money or use BPAY from your bank account for this. Another option is to use PayPal to pay the credit card.

PayPal can be used to receive and make payments in different currencies. International transfers via PayPal are also possible; however, the fees may be high. You can use the PayPal balance to transfer money to your Australian bank account and then pay your credit card bill.

How to increase my Commonwealth credit card limit?

Commonwealth Bank credit cards are extremely popular in Australia for everyday purchases and big ticket items alikers. A number of the card’s functions can be customised, depending on your needs and desires. If you wish to increase your Commonwealth credit card limit using the CommBank, you can usually do so on the app or via NetBank.

In the CommBank app, tap on the ‘Cards’ icon and choose your credit card. Then, click on ‘Credit Limit’ and select the ‘Increasing your limit’ option. If you don’t have the CommBank app, you can also increase your Commonwealth Bank credit card limit through NetBank. Simply log on and go to Settings, then click on ‘Product Requests’ and then choose ‘Credit Card Limit Changes’. 

Once the bank has received your application, they will review your account and payment history. Based on this assessment, your application will either be approved or denied. If approved, your new limit will be applied to your card instantly. 

While increasing your credit card limit may be an easy process, it’s important to remember that you should only request limits that you can manage. A high limit increases the risk of having a larger debt, even with cards that provide generous rewards programs or low-interest rate options. So, it’s important to think carefully and seek advice from people you trust before increasing your Commonwealth Bank credit card limit.

How can I increase my credit card limit on my American Express card?

If you want to increase the credit limit on your American Express (AMEX) credit card, you will need to apply through the AMEX Online Services, or by calling the number on the back of your card. You may need to share personal information that the bank can use to assess whether the requested limit is suitable for you and your current financial status. Once your application is approved, your new limit will be ready for use within an hour.

Can I transfer money from my American Express credit card to my bank account?

If you’re an American Express credit card customer, you may not be able to transfer money from your credit card to your bank account. However, you may be eligible for cash advances, which involves withdrawing money through an ATM. 

To qualify for a cash advance, you’ll likely have to enrol for American Express Membership Rewards. Consider checking your online credit card account to see if you can withdraw a cash advance and, if so, the fees and charges you’ll incur for this transaction. 

You should remember that cash advances are different from balance transfers, which were available with some American Express credit cards earlier. Balance transfers allow customers to consolidate debt from high-interest credit cards to a credit card offering a lower interest rate. If you only recently applied for an American Express credit card, balance transfers may not be available irrespective of the card you own. 

What is the American Express credit card insurance coverage?

Several American Express credit cards, including the Gold, Platinum and Green cards, come with international and domestic travel insurance, shopping and purchase protection and smartphone screen insurance. All you have to do to activate your American Express credit card insurance cover is use it to pay for eligible purchases, travel, and a smartphone.

The complimentary travel insurance requires you to be less than 80 years old with no pre-existing diseases and your travel must begin and end in Australia.

To make an American Express credit card insurance claim, you’ll need to lodge your request with Chubb Claim Centre within 30 days. Submit the form along with supporting documents like medical reports, original invoices and receipts. You can also contact Chubb on 1800 139 149 or file a claim via the Chubb website.

How do I increase my Virgin credit card limit?

If you’re a Virgin Money cardholder and you’re looking at increasing your credit card limit, the first step is to get in touch with Virgin’s credit team on 13 37 39. 

Once you request a Virgin Money credit card limit increase, the lender will do an assessment of your current financial position to make sure you can repay the credit. Virgin Money will typically take 7 to 10 working days to complete this process.

Virgin Money has strict terms around credit increases. To be eligible, you must have opened your account no less than nine months before making the application. Also, at least six months must have passed since your last credit limit increase. The maximum increase you can expect will be 50 per cent of your existing credit limit.

Can I transfer money from a credit card to a bank account with HSBC?

With HSBC’s cash transfer function, you can transfer money from a credit card to a bank account. Customers who wish to make cash transfers have to apply through HSBC and are charged interest on the transactions, but no other fees. Under the program, customers can:

  • Borrow between $500 and $15,000, so long at least 20 per cent of the credit limit is still available after the transfer
  • Transfer to any nominated bank account quickly. 


Registered HSBC online banking users can log in to their accounts and select credit cards online from the My Banking tab. They can then complete the form from the Cash Transfer option. On approval, the requested amount is transferred to the nominated bank account within three days.

Customers can also register for the cash transfer program via the Mobile Banking app. Don’t forget to check the interest rate you’ll be charged, both before and after any promotional period.

How can I get a Woolworths store card credit limit increase?

If you are looking to increase the credit limit on your Woolworths card, you can call 1300 101 234 to make an application. You will need to have held your Woolworths credit card account for at least six months before asking to increase your limit. 

As with most credit limit increase applications, your financial situation and spending history will be reviewed in order to assess whether your new requested credit limit is appropriate. After the assessment, Woolworths will let you know whether or not you’ve been approved. 

 

Do I get HSBC credit card insurance on purchases I make?

As an HSBC credit card (HSBC Platinum, HSBC Platinum Qantas and HSBC Premier World) cardholder, you may be entitled to complimentary international and domestic travel insurance. This HSBC credit card insurance covers you for hospital stays and medical expenses, flight cancellations or delays, as well as lost luggage or personal items.

To be eligible for the insurance, you should have paid for at least 90 per cent of your overseas return travel ticket with your HSBC credit card. The cover is automatically activated without a need to contact HSBC. However, it’s always best to let your card issuer know when you travel overseas. If you have pre-existing medical conditions, you’ll need to contact Allianz directly to organise cover for these as they aren’t covered by the insurance. You can call Allianz on 1800 648 093.

The complimentary international travel insurance that comes with your HSBC Platinum credit card is valid for up to four months from the date of your departure from Australia. Your HSBC credit card insurance cover also covers your spouse and dependent children if 90 per cent of their travel ticket is purchased using your HSBC card.

 

What types of NAB credit card insurance are available?

If you hold a NAB Premium, Platinum or Signature credit card or a NAB Platinum Visa Debit card, you could be eligible for the bank’s free travel insurance. You may be covered for overseas travel and interstate flight changes, along with transport accidents, domestic hotel burglary, purchase protection, extended warranty and price protection. 

It’s important to note that the NAB credit card insurance only kicks in after you’ve made an eligible purchase, so you won’t get the credit card insurance benefits if you haven’t used the card.

To make a NAB credit card insurance claim, you can send an email to [email protected] You can check the eligibility of your claim or make a claim online as well.

If you have a travel incident and need to speak to someone regarding your NAB credit card insurance, contact 24x7 Emergency Assistance on +61 7 3305 7499 (reverse charges may apply). You can also send an email to [email protected]

 

How long does a credit card fraud investigation take?

If you’re wondering how long a credit card fraud investigation takes, you should realise that each institution will have its own process for investigating fraud. This means that the time it takes to resolve disputes can also vary, and it all depends on your card issuer. In general, however, it can take anywhere from 21 days to 90 days. 

The basic process involves raising a dispute about the transaction or transactions that you think were due to credit card fraud with your bank. If you succeed, any money you’ve lost due to this fraud will likely be credited to your account within three business days after the investigation is concluded. The time taken to credit money to your account may vary due to the type of dispute you’ve raised and if the business that the transaction was made with decides to challenge your claim. Some card disputes are known to take up to 45 days.

Who is eligible for ING credit card insurance?

An ING cardholder, their spouse, and dependent children are eligible for international travel insurance, provided the ING card has been used in a related purchase. You must spend at least $500 using your ING credit card for your overseas tickets and accommodation in order to qualify, though money spent on airport and travel agent charges are likely to be excluded from the minimum spend.

Any dependents who are less than two years old are eligible for the complimentary ING credit card insurance if they travel with you on the same itinerary during the entire journey. However, any baby born during your overseas travel is not likely to be covered under the complimentary insurance.

Please note that when you, your spouse, and children travel together, only one person is eligible to file a claim at one time, though they may file as a spouse or dependent, not just as the cardholder. 

ING cardholders can file a claim for the complimentary overseas travel insurance by calling 1800 754 190 within Australia or +61 3360 7701 from any other country.

How to claim Qantas frequent flyer points on Emirates?

Qantas frequent flyer points earned on Emirates flights depend on the destination and the fare. Qantas offers “QF” flight numbers on some Emirates flights, which can then be used to earn and maximise your points. You can also use points to purchase tickets for these flights or an upgrade.

These points can be used for classic flight rewards and points-plus-pay flights. Here is how you can use your points:

  1. Login to Qantas.com using your frequent flyer number.
  2. Go to the “all bookings” tab and select “upgrade” for the chosen booking.
  3. For international travel, opt to be eligible for an upgrade reward.
  4. You’ll be registered for an upgrade if a seat becomes available.
  5. If an upgrade is available when you make the request, the points are immediately deducted from your account.

You can receive benefits like lounge access and priority check-in if you have silver, gold, platinum, or another frequent flyer status with Emirates Skywards or Qantas Frequent Flyer

Does switching credit cards affect credit?

If you’re considering getting a new credit card to replace your existing one, there’s a strong possibility that switching these credit cards will affect your credit score. You might want to apply for a new credit card because it makes financial sense to do so or because there is a better deal on offer, but it could harm your credit score.

Each time you submit an application for a new credit card, a new inquiry is recorded on your credit profile. For lenders, having many credit enquiries on your file can imply that you aren’t reliable or in control of your finances and are desperately seeking credit. So, this is how changing credit cards can affect your credit score.