Telstra unveils rewards program



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Telstra has launched a loyalty program called Telstra Plus to reward customers for their spending.

Telstra Plus members will earn 10 points for every $1 of eligible spend. Members can earn points when they:

  • Pay their monthly bill for Telstra services
  • Recharge their Telstra prepaid service
  • Buy a mobile handset or hardware from Telstra through monthly instalment payments
  • Accept a special offer that contains Telstra Plus points as a benefit

Telstra Plus has three tiers, which are calculated on spending over the previous 12 months:

  • Member = $0 to $1,499 annual spend
  • Silver = $1,500 to $2,999 annual spend
  • Gold = $3,000+ annual spend
Membership tier Benefits
All members Discounted movie and sport tickets, exclusive pre-sale tickets
Silver members One-off Telstra Platinum tech support call per year, $75 Telstra TV Box Office credit, one-month Kayo Basic subscription
Gold members 24×7 tech support over the phone and online, $110 Telstra TV Box Office credit, three-month Kayo Basic subscription

Anyone who joins Telstra Plus before the end of June will receive 1,000 to 10,000 bonus points.

Telstra Plus points are transferable.

Cashing in your Telstra Plus points

The Telstra Plus rewards online store will open in July. Telstra is still filling the store with items, but it has already revealed a few of the products it will hold:

Product Cost
Google Home Mini 14,000 points
Telstra TV3 From 10,000 points + $192
Samsung Galaxy Buds From 10,000 points + $216
Samsung Galaxy Watch 42mm From 10,000 points + $480

Telstra v Coles v Woolworths

A Google Home Mini normally costs $79. Telstra customers will have to spend $1,400 to earn the 14,000 points required to ‘buy’ a Google Home Mini through Telstra Plus.

By comparison, Coles shoppers have to spend $13,948 at Coles to accumulate enough Flybuys points to buy a Google Home Mini through the Flybuys program.

Woolworths shoppers have to spend $39,287 to ‘buy’ a Google Home Mini through the Qantas Frequent Flyer program. This spend will earn them 39,287 Woolworths Rewards points, which can then be converted for the 17,090 Qantas points they need.

Program Points needed Spend to earn those points
Telstra Plus 14,000 $1,400 spending at Telstra
Flybuys 13,948 $13,948 spending at Coles
Qantas Frequent Flyer 17,090 $39,287 spending at Woolworths
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